Senior Credit Controller

QinetiQ; Farnborough; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading defence technology firm in Farnborough is seeking a Senior Credit Controller. This permanent full-time role requires managing credit control functions and debtor ledgers, ensuring timely debt collection, and fostering internal and external relationships. Candidates should have a solid background in credit management, experience with ERP systems like Oracle and SAP, and relevant certifications. The role offers competitive benefits in an innovative environment focused on teamwork and professional development.

Benefits

Matched contribution pension scheme

Competitive holiday allowance

Health Cash Plan options

Employee discount portal

Volunteering Opportunities

Qualifications

• Solid background in credit management and debtor ledger control.
• Record of improving credit control processes and reducing bad debt.
• Ability to evaluate financial information and perform risk assessments.

Responsibilities

• Manage credit control function and debtor ledger.
• Ensure all outstanding debts are collected on time.
• Recommend credit adjustments and lead process improvements.

Skills

Excellent analytical skills

Strong communication and negotiation skills

Strong time management and organisational skills

Attention to detail

Education

Relevant certifications like Chartered Institute of Credit Management (MICM)

Tools

Oracle

SAP

Microsoft Office tools

Job description

Job Title: Senior Credit Controller

Location: Farnborough

Role Type: Permanent – Full Time.

Role ID: 19185

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Senior Credit Controller at our Farnborough site. This is a fulltime, permanent role, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds

As a Senior Credit Controller, you will take ownership of credit control function and debtor ledger including ensuring all outstanding debts are collected on time, reconciling both external and internal transactions, posting cash receipts, and reviewing customer credit limits. You will also recommend credit adjustments and champion continuous process improvements while fostering trusted relationships with internal and external stakeholders.

You will be critical in managing our credit and collections processes, ensuring timely payment collection and minimising credit risks.

Key Accountabilities:

• Autonomy – To deliver a high quality business service by applying knowledge of policy framework and guidelines with minimal supervision and guidance.
• Resolution/Escalation of Queries – To resolve a wide range of standard queries and support the resolution of more complex issues with guidance from Service Lead as required.
• Communication/ Collaboration – To deliver a high standard of customer service communicating with tact and diplomacy at all times
• Continuous Improvement – To identify and lead continuous improvement activities relevant to processes within their role.
• Resilience -To be responsible for maintaining and developing the capability and competency of their team so that customer demands are met in order to ensure resilience.
• Professional Development – To mature awareness of the latest wider industry best practises and a personal commitment to professional/ technical development.
• Team Performance – To coordinate and engage with others in order to set goals and priorities, ensuring the delivery of service in line with business requirements.

Key Capabilities/Knowledge:

• Excellent analytical skills with the ability to evaluate financial information, perform risk assessments and make informed credit decisions.
• Exceptional attention to detail and accuracy in data entry and documentation
• Strong communication and negotiation skills to interact with internal teams and external stakeholders.
• Strong time management and organisational skills, with the ability to prioritise tasks and meet deadlines
• Work as a team player in a diverse team
• Ability to work on own initiative - self-starter, must be able to prioritise tasks and manage time

Experience & Qualifications:

• Solid background in credit management and debtor ledger control and demonstrated record of improving credit control processes and reducing bad debt.
• Experience with ERP systems (Oracle and SAP) preferable and proficient in Microsoft Office tools
• Relevant certifications like Chartered Institute of Credit Management (MICM) or equivalent

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits:

• Matched contribution pension scheme, with life assurance
• Competitive holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal:Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities - helping charities and local community

Our Recruitment Process:

We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

For further information on National Security Vetting, please see the link below.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK www.gov.uk