Senior Conference & Events Operations Lead

Middlesbrough Football Club; Tees Valley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premier sports club in the Tees Valley is looking for a Conference and Events Services Manager to oversee the operational management of various functions at Riverside Stadium. The ideal candidate will have experience in the events sector, with strong leadership skills and a proven background in delivering high-quality service standards. This full-time, fixed-term role requires flexibility in working hours, including evenings and weekends, aligned with the needs of the business.

Qualifications

• Proven experience in managing conference and event operations.
• Strong leadership and interpersonal skills.
• Ability to manage budgetary control.

Responsibilities

• Ensure quality standards for conference and events business delivery.
• Manage the conference and events operation’s budget and staffing.
• Handle customer complaints or inquiries professionally.

Skills

Leadership

Customer service

Planning and organization

Problem-solving

Attention to detail

Education

Personal License (preferably)

Job description

A premier sports club in the Tees Valley is looking for a Conference and Events Services Manager to oversee the operational management of various functions at Riverside Stadium. The ideal candidate will have experience in the events sector, with strong leadership skills and a proven background in delivering high-quality service standards. This full-time, fixed-term role requires flexibility in working hours, including evenings and weekends, aligned with the needs of the business.