Senior Complex Claims Investigator

Ryan Specialty; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm in the UK is seeking a Senior Claims Adjuster to manage complex insurance claims, conduct detailed investigations, determine coverage, and negotiate settlements. Candidates must have a Bachelor's degree in a relevant field and a minimum of 5 years experience in claims management. The role requires strong communication skills and the ability to make decisions under pressure, with preferred certification as a Certified Claims Professional (CCP).

Qualifications

• Minimum of 5 years of related experience.
• Certified Claims Professional (CCP) is preferred.

Responsibilities

• Manage a caseload of complex insurance claims efficiently.
• Conduct thorough investigations into claim circumstances.
• Determine coverage for each claim based on insurance policy.
• Set reserves for each claim considering potential costs.
• Negotiate settlements with claimants fairly and cost-effectively.
• Make recommendations for litigation when necessary.
• Maintain accurate records of each claim.
• Provide guidance to less experienced claims adjusters.
• Stay updated with changes in insurance regulations.
• Liaise with other departments to ensure coordinated claims management.

Skills

Effective Communication

Interpersonal Skills

Attention to Detail

Decision Making

Problem-Solving

Continuous Learning

Education

Bachelor's degree in Legal, Finance, Business Administration or related field

Tools

Claims Management System

Job description

A leading insurance firm in the UK is seeking a Senior Claims Adjuster to manage complex insurance claims, conduct detailed investigations, determine coverage, and negotiate settlements. Candidates must have a Bachelor's degree in a relevant field and a minimum of 5 years experience in claims management. The role requires strong communication skills and the ability to make decisions under pressure, with preferred certification as a Certified Claims Professional (CCP).