Senior Commercial Operations Manager - EU Distributor Markets ( hybrid)

Insulet; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading medical device company in London is seeking a Commercial Senior Manager to drive revenue and customer acquisition through effective distributor management. The role requires strategic thinking and coordination across teams to successfully implement commercial strategies in various European markets. Candidates should have a Bachelor's degree and relevant experience in medical device marketing. This position offers a hybrid work model with travel across European markets.

Benefits

Hybrid work model

Opportunity for travel across Europe

Qualifications

• Relevant experience in pharmaceutical or medical device marketing.
• Experience in business development leadership roles, ideally with diabetes products.
• Fluent in English; a second language is preferred.

Responsibilities

• Achieve commercial targets in revenue and customer acquisition.
• Coordinate cross-functional teams for distributor support.
• Negotiate contracts and manage distributor relationships.

Skills

Strategic thinking

Strong communication

Influencing skills

Leadership

Project management

Relationship management

Education

Bachelor's degree in relevant field

Tools

MS Office Suite

Job description

Overview

Position Overview

Insulet is an innovative manufacturer of medical devices, and our goal is to help people with diabetes live their life with freedom. We are the developer and manufacturer of the Omnipod Insulin Management System, and our technology has already helped thousands of people living with diabetes. Insulet is one of the fastest growing medical device companies and operates in Europe, Canada, Middle East and the US.

Reporting to the Senior Director – EU Distributor Markets, the Commercial Senior Manager will be responsible for the achievement of Commercial goals in select distributor markets where Insulet doesn’t have a direct presence in Europe. This will be achieved through effective distributor management ensuring the flawless implementation of Insulet’s commercial, market access and marketing strategies in the territories. In addition to the leadership in existing markets this role will also work in conjunction with the Senior Director, EU Distributor Markets to identify and onboard suitable partners in identified expansion markets within Europe. It will be pivotal to be able co-ordinate cross functional teams to ensure they are working in alignment to support our distributor partners, both new and existing, achieve our joint commercial goals. The Commercial Senior Manager will play a central role in the leadership of business development, pricing and commercial policy in the distributor markets and be a key member of the EU distributor management team.

Key Responsibilities

Financial Planning

• Work with Distributor to achieve Commercial Targets in terms of Revenue, New Customer Acquisition and Customer Base by implementing Insulet’s Commercial, Marketing and Market Access strategies.
• Development and implementation of annual business plan and quarterly forecast accuracy.
• Provision of accurate demand planning for markets
• Manage OPEX budget
• Work with Market Access to achieve corporate goals with regards to pricing

Market Expansion

• Distributor scoping, due diligence and onboarding for identified expansion geographies
• Works in conjunction with Sales, Medical, Customer Care, Regulatory, Sales Excellence and Marketing to ensure each Distributor has the required support and materials to launch Omnipod in new geographies successfully.

Distributor Management

• Leads on Distributor Management to ensure a positive, constructive working relationship.
• Ensures adherence of distributors to Insulet’s compliance and Distributor’s policy and code of conduct.
• Contract Negotiation and Management
• Seek local business development and partnership opportunities
• Works with Distributor to effectively implement Insulet’s Commercial, Marketing and Market Access Strategy

Minimum Requirements

• Bachelor’s degree awith relevant experience in pharmaceutical and medical device marketing / sales / business development leadership roles (preferably with diabetes products)

Preferred Skills and Competencies:

• Ability to influence third party organisations in the development of robust planning.
• Demonstrated strategic thinking capabilities with forward looking perspective.
• Strong communication, leadership and collaboration skills are required with proven ability to build and maintain relationships
• In-depth understanding of the differing healthcare systems across the EU region including reimbursement and policy
• Adept at adapting plans effectively for optimal impact across multiple geographies.
• Experienced relationship-management expertise, and project management skills.
• Exceptional communication skills and ability to influence without authority, including demonstrated experience gaining senior leader perspectives and support.
• Familiarity with complex, competitive markets preferred.
• Strong contributing member of the leadership team.
• Credibility and contacts within the diabetes community
• Fluent in English a second language is preferred
• Strong computer proficiency and experience with MS Office Suite (Word, Excel, PowerPoint).

Travel

• This is a position working across multiple European markets so regular travel is a requirement of the role.
• Approx 40-50% of time.

Note: This position is hybrid working out of our London Office

LI-KJ01

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

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