Senior Claims Adjuster

Brit Insurance; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading insurance provider in London is seeking a Senior Claims Adjuster for its Professional Lines team. The successful candidate will handle complex claims, focusing on US Professional Indemnity and Healthcare Liability. You will negotiate settlements and collaborate with brokers and underwriters to meet compliance standards. This role promises a dynamic work environment and opportunities for professional growth.

Qualifications

• Experience handling US Professional Indemnity and Healthcare Liability claims required.
• Strong understanding of compliance standards in claims processing.
• Ability to manage vendors and negotiate settlements.

Responsibilities

• Handle a mix of standard and complex claims in the Professional Lines team.
• Support reporting on loss ratios and contribute to fraud prevention.
• Collaborate with underwriters and third parties to resolve claims.

Skills

Claims negotiation

Strategic thinking

Collaboration with brokers

Fraud prevention

Education

Relevant insurance qualification

Job description

Vacancy Name: Senior Claims Adjuster

Employment Type: Permanent

Location: London

Role Details: We’re looking for a Senior Claims Adjuster (Professional Lines)

About Brit

At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too.

We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.

What you’ll be doing

As a Senior Claims Adjuster in the Professional Lines team, you’ll handle a mix of standard and complex claims, primarily focussing on US Professional Indemnity and Healthcare Liability. You’ll support reporting on loss ratios, collaborate with underwriters, and work closely with brokers and third parties to resolve claims in line with company strategy and compliance standards.

In this role you’ll apply strategic thinking to negotiate settlements, manage vendors, and contribute to fraud prevention and regulatory interpretation. Your decisions will shape claims processes and support the delivery of team and business objectives.

We welcome everyone wholeheartedly

We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.

Accessibility

We’re located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17 – 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction.

The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins).

The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building.

If you have any other questions regarding accessibility, please ask.