Senior CCaaS Sales & Solutions Lead

Zendesk; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading customer experience solution provider is seeking an experienced Sales Specialist to drive sales of their CcaaS platform in the UK and Ireland. The ideal candidate will have at least 7 years of cloud contact center sales experience, strong business acumen, and exceptional communication skills. This role supports collaboration across teams and advocates for innovation in customer service solutions. The position offers a competitive salary and opportunities for professional development.

Benefits

Competitive salary

Opportunities for professional growth

Inclusive work environment

Qualifications

• Minimum 7 years of experience in cloud contact center sales.
• Proven track record in achieving sales targets.
• Proactive in pursuing new business opportunities.

Responsibilities

• Collaborate with account executives and pre-sales teams.
• Engage with vendors to align on sales strategies.
• Run customer discovery calls and manage deals.

Skills

Cloud contact center sales

Channel sales experience

Technical knowledge of Zendesk

C-level selling experience

Strong communication skills

Job description

A leading customer experience solution provider is seeking an experienced Sales Specialist to drive sales of their CcaaS platform in the UK and Ireland. The ideal candidate will have at least 7 years of cloud contact center sales experience, strong business acumen, and exceptional communication skills. This role supports collaboration across teams and advocates for innovation in customer service solutions. The position offers a competitive salary and opportunities for professional development.