Senior Case Manager (Adult MH LD)

NHS Greater Manchester Integrated Care; Stretford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A regional healthcare organization in Stretford is seeking a dedicated professional to support the commissioning of complex care packages in Mental Health and Learning Disabilities. The role involves collaboration with various healthcare providers to ensure timely and effective service delivery. Candidates should have relevant qualifications and experience, particularly in mental health, alongside strong communication and negotiation skills. This position offers a chance to make a meaningful impact in an evolving healthcare setting.

Qualifications

• Minimum two years of extensive experience in Mental Health or Learning Disabilities.
• Experience in healthcare environments.
• Ability to write complex case reviews.

Responsibilities

• Support commissioning reviews for care packages.
• Work with NHS and independent sector providers.
• Maintain quality service provision.

Skills

Communication skills

Negotiation skills

Conflict management

Organizational skills

Initiative

Education

Degree in a relevant field or Nursing qualification

Registration as Occupational Health, Physiotherapist, or Social Worker

Post-registration education and training

Job description

The post-holder will work to support the Service Design Manager with the effective commissioning of highly complex individualised care packages and will be required to undertake commissioning reviews to ensure that care and treatment objectives are clearly established by the clinical team and met within agreed timeframes. The post-holder will also work with the commissioning manager to implement the NHS Transforming Care Agenda. This is to support the delivery of appropriate care to meet identified needs in the least restrictive environment, to maintain the commissioning of person‑centred and cost effective care packages as well as reviewing such as required. They will be an active participant in the Individual Mental Health and Disability (IMHaD) Group where applications for NHS funded care are considered and where recommendations are made to the Mental Health and Learning Disabilities Resource Allocation Panel (MH & LD RAP).

Main duties of the job

The post holder will work with commissioned NHS, social care, independent and voluntary sector providers to develop wraparound packages of support that facilitate the timely and safe transition of individuals with Mental Health needs and Learning Disabilities from acute and specialist care settings.

Operate effectively in a flexible and demanding environment and proactively engage with NHS and independent sector staff, consultants, clinical teams, and contractors working on a variety of topics. Our key partners are:

• Cheshire and Wirral Partnership
• Manchester Foundation Trust Trafford Psychological Therapies service
• Respect for All Counselling services
• Primary Care staff including General Practitioners, Practice Nurses
• Northern Care Alliance Neuro Rehabilitation team
• Private providers of healthcare
• Trafford Council Social Care Team

About us

NHS Greater Manchester Integrated Care

Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.

This role is in the Trafford locality within the Nursing Directory and is attributed to the Personalised Care Service.

Our NHS People Promise - the promise we must all make to each other, to work together to improve the experience of working in the NHS for everyone. Like many other employers, NHS GM currently has evidence of unwarranted inequalities in the workforce, most notably in relation to minoritised ethnic, female and\or disabled staff and their intersectionality. As a result, we will use positive action measures to bring benefits to our organisation, including a wider pool of talented, skilled, and experienced people from which to recruit and a better understanding of the needs of a more diverse range of customers.

Job responsibilities

To ensure own actions contribute to the maintenance of a quality service provision.

To be responsible for the self‑development of skills and competencies through participation in training and development activities and to maintain up to date technical and professional knowledge relevant to the post.

To participate in the ICs performance and development review and to undertake any identified training and development related to the post.

To undertake statutory and mandatory training as deemed appropriate by the ICs.

To develop and maintain effective working relationships with colleagues.

To adhere to all ICs policies and procedures.

The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

Person Specification

Qualifications

• Educated to degree or equivalent level or Nursing qualification or equivalent Occupational Health,
• Physiotherapist, Social Worker qualification with current registration
• Evidence of post registration education and training, supplemented by diploma level specialist training, experience, short courses

Experience

• Experience of working in a health care environment
• A minimum of two years extensive MH/LD experience
• Excellent written and verbal communication including providing and receiving complex, sensitive or contentious information
• Negotiation and conflict management skills and the ability to influence
• Experience completing complex case reviews and reports with recommendations
• Experience in communicating highly sensitive information with professionals, patients and families

Knowledge

• Ability to review the quality and outcomes of services for people with a mental health need
• Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
• Line management responsibility for IMHaD administrator
• Excellent knowledge around NHS Framework for Continuing Healthcare and Section 117 aftercare
• Knowledge and understanding of current health and social care policy including Transforming Care Programme, and application to practice
• Track record in clinical quality & performance activities
• Evidence of leadership and management skills

Other

• Ability to work flexibly across the geographical area of Cheshire and beyond
• Ability to maintain confidentiality and trust
• Demonstrate a strong desire to improve performance and make a difference by focusing on goals
• Flexibility and the ability to handle a rapidly changing and ambiguous environment
• Dependable and reliable
• Responsible, self‑motivated, and committed

Professional Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.