Senior Care Co-ordinator

HealthJobs4U Ltd; Dorking; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable care service provider in Dorking is looking for a Senior Care Co-ordinator for their new Home Care Service. The role involves overseeing daily operations, developing care plans, and ensuring compliance with regulations. Candidates must have at least 2 years of experience in a similar role within the Home Care sector and possess an NVQ3 in Health and Social Care. The position offers a generous benefits package and the opportunity to make a meaningful difference in the care of older individuals.

Benefits

Generous benefits package

Fully funded job specific training

Pension scheme

Holiday allowance

Sick pay in line with Terms and Conditions

Free on site parking

3 x death in service cover based on annual salary

Fully funded Blue Light Card with discounts

Qualifications

• Minimum of 2 years working in a similar role in the Home Care sector.
• Care experience is essential.
• UK driving licence and own car essential.

Responsibilities

• Responsible for day to day administration of Home Care Service.
• Develop individual care plans and scheduling.
• Ensure compliance with relevant policies, standards, and regulations.

Skills

Excellent verbal and written communication skills

Good IT skills with experience of care software

Coaching and strong interpersonal skills

Well organised, strategic thinker

Able to work without supervision

Team worker

Education

NVQ3 in Health and Social Care or equivalent

Level 5 Diploma or further management training

Job description

Senior Care Co-ordinator – Home Care Services

Permanent, Full Time

Responsibilities:

• Senior Care Co-ordinator responsible for the day to day administration of the Home Care Service – this is a new role and service for Dorking.
• Assist the Registered Manager in commissioning the new service, develop the service user base, staffing model and all systems and processes prior to the business going ‘live’.

Key areas of responsibility:

• Initial assessments of service users to identify needs, goals and resources.
• Develop individual care plans.
• Organise clear schedule for service users and staff.
• Act as liaison between service users and the Society.
• Monitor care progress and adjust plans accordingly.
• Maintain accurate and timely documentation.
• Ensure compliance with relevant policies, standards and regulations.
• Participate in an on-call rota to ensure 24/7 support.

Relationship management:

• Work effectively with other colleagues to ensure the service user’s best interests are identified and plans established to meet them.
• Act at all times as an ambassador for the Society.

Operational management:

• Actively build a strong service user base to facilitate the continuation of the business on a sound financial footing.
• Ensure full compliance within the service and ensure all legislative reporting requirements are met.
• Be responsible for overseeing the development of Home Care staff.
• Develop and maintain communication practices.

Leadership:

• Day to day supervision of staff and ensure all staff receive regular Support and Supervision.
• Identify staff training needs.
• Oversee shift rota system.
• Ensure appropriately skilled staff are recruited and trained and staff meet CQC requirements.

Care of Service Users:

• Create and manage schedules for care visits ensuring service users receive the necessary care according to their care plans.
• Be a central point of contact for service users, staff and healthcare professionals.
• Monitor quality of care delivered, ensure it meets required standards, address improvement areas and carry out spot checks on staff.
• Ensure staff are aware of the Person Centre Care concept and adopt appropriate working practices to facilitate it.
• Stand in to cover in emergency situations when required.

Admin Duties:

• Develop and maintain suitable record keeping system.
• Produce data, statistics and reports as required.

Other:

• Promote, maintain and evaluate the service’s delivery.
• Undertake training as required.
• Actively promote the concept of equality, diversity and human rights in all aspects of the service’s work.
• Keep up to date with all appropriate legislation, thinking and theory in relation to professional conduct and practice and ensure that staff are familiar with these.

Skills and Attributes:

• Excellent verbal and written communication skills.
• Good IT skills with experience of care software.
• Coaching and strong interpersonal skills.
• Well organised, strategic thinker with a practical approach.
• Able to work without supervision.
• Aptitude towards learning and personal development.
• Team worker.
• Committed to provide a quality service.
• Common sense and tolerant.

Staff Benefits:

• We offer a generous benefits package and a competitive rate of pay.
• Full induction into your role will be provided.
• Fully funded job specific training.
• NVQ's encouraged and funded together with access to optional training courses.
• Pension scheme
• Holiday allowance
• Sick pay in line with Terms and Conditions
• Free on site parking
• 3 x death in service cover based on annual salary
• Fully funded Blue Light Card giving access to numerous discounts in shops, restaurants and online.
• Full support from the management team.

Requirements:

• NVQ3 in Health and Social Care or equivalent is essential.
• Level 5 Diploma and further management training is desirable.
• Minimum of 2 years working in a similar role in the Home Care sector.
• Able to work at short notice when required.
• Able to take on on-call duties when required.
• Live in a 10 mile radius of Dorking.
• Care experience.
• UK driving licence and own car essential.

Do you want to feel respected, valued and listened to? Our staff are our greatest asset. If you are passionate about the care of older people and want to make a difference, we would be delighted to have you on our team. We strive to ensure we offer a happy and supportive environment.

Abbeyfield do not offer sponsorship.