Senior Assistant, Pharmacy Logistics

NHS; Wales; On-site; GBP 20,000 - 25,000; Full time

Job summary

A UK health authority is seeking a Logistics Senior Assistant at Princess of Wales Hospital to support the logistics team in ordering and distributing medicines. This role involves troubleshooting automated dispensing systems, managing stock control, and ensuring accurate receipt of pharmaceuticals. Ideal candidates should have NVQ Level 2 in Pharmacy Services and experience in procurement or supply chain management. This position offers full-time hours and requires strong communication and organisational skills.

Qualifications

• Experience in a procurement/supply-chain management environment.
• Experience with computerised/automated systems.

Responsibilities

• Support the Logistics Manager and Senior Technician with all aspects of ordering and distribution of medicines.
• Troubleshoot the automated pharmacy dispensing system.
• Accurately receive pharmaceuticals and input data onto Wellsky.
• Investigate and record stock discrepancies.
• Conduct rolling cycle counts of ward automated cabinets.

Skills

Strong written and verbal communication skills

Ability to prioritise routine tasks

Organise workload and work under pressure

Train and supervise others

Accurate, methodical approach to tasks

Education

NVQ Level 2 in Pharmacy Services

English and Mathematics GCSE to Level C or above

Knowledge of procurement/supply-chain management

Job description

Job Summary

An exciting opportunity to join the pharmacy team at the Princess of Wales Hospital as a Logistics Senior Assistant. You will support the Logistics Manager and Senior Technician with all aspects of ordering, receipting, stock control and distribution of medicines, contributing to a seamless pharmacy logistics service.

Working Pattern

Full‑time 37.5 hours (Mon‑Fri 8:30‑17:00) or part‑time, hours agreed with the post holder.

Responsibilities

• Support the Logistics Manager and Senior Technician with ordering, receipting, stock control and distribution of medicines.
• Manually handle and move pharmacy goods within the department.
• Troubleshoot the automated pharmacy dispensing system, identify and resolve faults and take appropriate action.
• Accurately receive pharmaceuticals, check documentation, input data onto Wellsky and forward paperwork to Pharmacy Finance Office for invoice processing.
• Create, review and process orders to nominated suppliers in accordance with UHB standing financial instructions and Pharmacy Standard Operating Procedures.
• Communicate with suppliers to ensure timely and accurate supplies, and refer any supply issues to appropriate staff.
• Oversee receipt and storage of medicines into the robot, prioritise loading and resolve loading issues, reporting to the Logistics Management Team as needed.
• Investigate and record stock discrepancies, return incorrect or damaged deliveries to suppliers to obtain financial credits.
• Check expiry and short‑dated stock records, remove items that expire, issue to waste, and request re‑orders when required.
• Participate in induction and training of pharmacy assistants, pre‑registration technicians and new staff, demonstrating duties.
• Act as first‑line troubleshooter for the dispensing system, conduct routine robot stock maintenance, and provide training to all levels of robot users.
• Conduct rolling cycle counts of ward automated cabinets, adjust stock levels, report discrepancies and provide training on robot and cabinet use.

Person Specification

Qualifications

• NVQ Level 2 in Pharmacy Services or commitment to attain.
• English and Mathematics GCSE to Level C or above.
• Knowledge of procurement/supply‑chain management or invoicing through NVQ Level 3 or equivalent.

Experience

• Experience in a procurement / supply‑chain management environment.
• Experience with computerised / automated systems.

Skills & Abilities

• Strong written and verbal communication skills.
• Ability to prioritise routine tasks, organise workload and work under pressure.
• Ability to train and supervise others.
• Accurate, methodical approach to tasks and problem solving.
• Ability to work to procedures.

Desirable

• ECDL or equivalent computer qualification.
• Chartered Institute of Purchasing and Supplies (CIPS) NVQ Level 3 in Distribution and Warehousing.
• Welsh language skills Level 3/B2 or above.
• Familiarity with drug names/pharmacy terminology and document management.

Personal Qualities

• Conscientious, responsible and reliable.
• Using own initiative.
• Flexible and adaptable, able to handle interruptions and troubleshoot.
• Remain calm in a busy environment.
• Organised and good time‑keeping.
• Enthusiastic and self‑motivated.

Additional Information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.

Applications from job seekers who require current Skilled Worker sponsorship are welcomed and will be considered alongside all other applications. Further information about sponsorship and immigration can be found on the UK Visas and Immigration website.

Employer

Cwm Taf Morgannwg University Health Board

Princess of Wales Hospital, Coity Road, Bridgend, CF31 1RQ