Senior Administrator

Torbay and South Devon NHS Foundation Trust; Tiverton; On-site; GBP 24,000 - 27,000; Full time

Job summary

A health services provider in Devon seeks a Senior Administrator to join their team, primarily based at the Honeylands Child Development Centre. This full-time position involves providing administrative support, managing communications, and ensuring office efficiency. Candidates should possess strong computer skills, customer service experience, and relevant qualifications such as NVQ Level 3 in Business Administration. Competitive salary ranges from £24,937 to £26,598 annually, with training provided in a supportive environment.

Qualifications

• Minimum 1 year of clerical, administrative or reception experience.
• Experience within a customer care, healthcare, education or social care setting is preferred.

Responsibilities

• Provide excellent customer service by responding to incoming telephone queries.
• Use electronic systems for file preparation and reporting.
• Produce letters and reports.

Skills

Computer Literate

Good working knowledge of Microsoft Office packages

Customer service orientation

Education

Good general education e.g. GCSEs or equivalent

NVQ level 3 Business Administration or equivalent experience

Job description

Go back Torbay and South Devon NHS Foundation Trust

Senior Administrator

The closing date is 04 January 2026

Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team. Although your main base will be Honeylands Child Development Centre, there will be, on occasions, the need to work from our other sites across Exeter.

The Senior Administrator will be part of a wider Business Support function.

The post holder will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the office, reception and front of house duties and secretarial/administrative support to a range of frontline clinicians & managers.

This is a permanent full time position working 37.50 hours per week.

Main duties of the job

• providing excellent customer service by responding to incoming telephone queries in a timely and accurate way
• use of electronic systems
• preparation of electronic and paper files
• assisting with reporting and compilation of data
• producing letters and reports
• processing of incoming correspondence
• Support to Consultant Psychiatrists
• Diary management

About us

Children and Family Health Devon provide health services for children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Full training will be provided in this friendly team.

Person Specification

Knowledge

• Computer Literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
• Willing to undertake training relevant to the post
• Good knowledge of a wide range of office procedures

Experience

• Clerical, administrative or reception experience (minimum 1 year).
• Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.

Qualifications

• Good general education e.g. GCSEs or equivalent.
• NVQ level 3 Business Administration or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Torbay and South Devon NHS Foundation Trust

£24,937 to £26,598 a year per annum pro rata