Senior Administrator

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Shrewsbury is seeking an experienced Senior Administrator to support the Therapy Centre Management Teams. You will handle scheduling, correspondence, and meeting logistics while ensuring smooth communication across departments. Ideal candidates thrive in fast-paced environments and have substantial administrative experience. Join us in our mission to provide excellent patient care.

Qualifications

• Significant administration experience in a dynamic environment.
• Ability to maintain confidentiality and exercise discretion.
• Experience with diary management and meeting organisation.

Responsibilities

• Manage correspondence and organises meetings.
• Minute-taking and transcription of formal meetings.
• Create and maintain databases and spreadsheets.

Skills

Strong IT skills

Excellent communication

Proactive and initiative-driven

Job description

Overview

Job overview

We are recruiting for an experienced Senior Administrator at Shrewsbury and Telford Hospitals NHS Trust to support the Department Managers and their their clinical teams. This role predominately based at William Farr House, Shrewsbury, however cross site working at Princess Royal Hospital maybe required at time to fulfil the role.

This is an exciting and rewarding role where you will be working on a varied portfolio of administrative duties. You'll manage correspondence, organise and minute meetings and communicate with a wide range of stakeholders including service users, corporate, clinical and executive staff, as well as external agencies.

You'll be proactive in improving the efficiency and performance of the team, offering ideas for process improvements. Strong IT skills are essential; you'll use various systems for managing data, and ensuring that communication flows smoothly within the team and across the wider Trust.

Diplomacy, care, discretion and confidentiality are paramount to this role where you will be integral to ensuring the smooth operation of portfolios for our senior management.

If you are thrive in a fast-paced dynamic environment and have significant administration experience , we would love to hear from you!

Main duties

• Acts as a first point of contact for the Therapy Centre Department Management Team.
• Diary management on behalf of the Therapy Centre Department Management Team, including resolution of conflicting diary appointments.
• To take messages to the team as necessary and be proactive using own initiative to deal with urgent and important matters – ensuring clear communication and consultation with the department managers as required.
• Organisation of meetings, conferences, presentations, patient workshops and training events, including arranging external speakers, booking venues and all associated administration.
• Minute taking and transcription of formal meetings on behalf of the Therapy Centre Department Management Team.
• Audio transcription of consultant clinic and responsible for the distribution of patient letters.
• Creation and maintenance of databases and/or spreadsheets.
• Preparation, typing and distribution of correspondence, reports and ad hoc papers to support the work of the Therapy Centre Department Management Team.
• Management of office systems, including a Bring Forward system for meeting papers and pending item.
• Super user for roster and support staff navigating the system.

Working for our organisation

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Detailed job description

For full duties and responsibilities please refer to the attached document entitled Job Description.