Senior Administrator

Adecco; Boston; On-site; GBP 80,000 - 100,000; Part time

Job summary

A prominent recruitment agency seeks a Senior Administrator for a reputable healthcare organization in Boston, England. The ideal candidate will have experience in a customer-focused environment and proficiency in data entry. Responsibilities include coordinating hospital appointments, managing waiting times, maintaining patient data, and ensuring excellent customer service. If you are proactive and organized, join this dedicated team to make a difference in patient care.

Benefits

Supportive team environment

Skill enhancement opportunities

Contribution to community well-being

Qualifications

• Experience in a customer-focused environment and proficiency in data entry.
• Strong organizational skills with the ability to prioritize workload.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate hospital appointments in line with booking requirements.
• Proactively manage waiting times to meet national standards.
• Maintain accurate patient data and ensure compliance with protocols.
• Provide exceptional customer service at the reception and over the phone.
• Liaise with clinical staff and other departments to resolve issues efficiently.
• Support new staff through training and development.

Skills

Customer-focused experience

Data entry proficiency

Strong organizational skills

Excellent verbal communication

Excellent written communication

Understanding of medical terminology

Compassionate approach

Job description

Join Our Team as a Senior Administrator!

Are you ready to make a difference in the healthcare sector? Our client is one of the largest acute hospital trusts in England, dedicated to providing exceptional patient care. We are looking for a Senior Administrator to join the Outpatients Appointment Services team based in Boston. This is a fantastic opportunity for a proactive and organised individual who thrives in a busy environment!

Position Details

• Job Title: Outpatients Senior Administration Assistant
• Contract Type: Temporary
• Start Date: January 5, 2026
• End Date: March 28, 2026
• Working Pattern: Full Time

Why You Should Apply

As a Senior Administrator, you'll play a pivotal role in ensuring that patients receive timely appointments for Outpatient, Urgent, and Suspected Cancer services. You'll be the friendly face that guides patients through their healthcare journey, ensuring they have all the information they need to make informed decisions about their care.

Key Responsibilities

• Coordinate hospital appointments in line with booking requirements.
• Proactively manage waiting times to meet national standards.
• Maintain accurate patient data and ensure compliance with protocols.
• Provide exceptional customer service at the reception and over the phone.
• Liaise with clinical staff and other departments to resolve issues efficiently.
• Support new staff through training and development.

What We Are Looking For

• Experience in a customer-focused environment and proficiency in data entry.
• Strong organisational skills with the ability to prioritise workload.
• Excellent verbal and written communication skills.
• A basic understanding of medical terminology and hospital systems.
• A compassionate approach to patient care and the ability to handle sensitive situations.

Why Join Us?

• Be part of a supportive team that values every member's contribution.
• Enhance your skills in a dynamic, fast‑paced environment.
• Contribute to the well‑being of patients and the community.

If you're excited about joining a dedicated team that puts patients at the heart of everything we do, we want to hear from you! Apply today to become a vital part of our mission to deliver outstanding healthcare services.

Together, let's make a difference in the lives of our patients!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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