Security Operations Controller

Pertemps Bond; Birmingham; On-site; GBP 32,000; Full time

Job summary

A safety and security service provider is seeking a Security Operations Controller in Birmingham. The successful candidate will oversee security and fire systems, perform CCTV monitoring, and manage cash transactions with light financial duties. This role demands strong attention to detail, IT literacy, and proficiency in Excel. Flexibility for a rotating schedule is required, along with a commitment to maintaining high service standards. The position offers a salary of £32,000 per annum with various working hours, including weekends.

Qualifications

• Strong understanding of security protocols and procedures.
• Ability to carry out light finance duties like trial balancing.
• Valid driving license preferred.

Responsibilities

• Oversee security and fire systems operations.
• Perform CCTV monitoring and access control operation.
• Maintain payment records and handle cash transactions.

Skills

CCTV monitoring

Cash transaction handling

Excel proficiency

Attention to detail

IT literacy

Customer service

Job description

Join our client's team as a Security Operations Controller, where you'll play a vital role in ensuring the safety, security, and smooth financial operations of our business. This position offers a salary of £32,000 per annum and requires an Enhanced DBS check.

Working Hours: Monday to Friday 8 am - 6 pm, Saturday 10 am - 5 pm, Sunday 11 am - 4 pm (work 1 weekend and get 2 off).

Rotational schedule: 23 days of holidays, working 4/5 days out of 7.

Commitment: 7-day operation, which involves weekend work.

Role Overview

As a Security Operations Controller, you will oversee security and fire systems, perform CCTV monitoring, operate access control systems, handle cash transactions, record payments, and carry out light finance duties (approx. 4 hours per week) such as trial balancing and invoicing. A strong understanding of Excel is required to support both security operations and finance administration.

Key Responsibilities

• Monitor CCTV and operate access control systems.
• Handle cash transactions and maintain payment records.
• Perform trial balancing and invoicing duties (approx. 4 hours per week).
• Utilise Excel effectively for reporting, finance administration, and operational tasks.
• Respond promptly to all incidents or operational requirements regardless of time or personal inconvenience.
• Possess a valid driving license for potential interactions with law enforcement agencies and regulatory bodies.
• Demonstrate strong attention to detail and IT literacy.
• Uphold security awareness and operate within strict protocols.
• Maintain a calm and polite demeanour when dealing with customers, whether in person or over the phone.
• Drive enthusiasm for the business's growth and contribute to maintaining and improving current service levels.

Additional Information

• Working Environment: Operating in a supportive and growth-focused atmosphere.
• Service Enhancement: Play a pivotal role in maintaining and elevating service levels.
• Business Growth: Contribute actively to the continuous growth of our business.
• Flexibility: Must be adaptable to a rotating schedule and committed to maintaining high service standards.

This role demands dedication, adaptability to a rotational schedule, and a commitment to maintaining exceptional service levels. If you possess a passion for security, customer service, financial administration, and are driven to contribute to our business's growth, we encourage you to apply.