Security officer

Mitie; Mount Pleasant; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security services provider is seeking a Security Officer for Shard Place in London. The position requires excellent customer service and communication skills, SIA Licence, and the capability to problem solve under pressure. Candidates will provide a high standard of security service, ensuring safety for all visitors and staff. Attractive benefits and opportunities for growth are offered.

Benefits

Flexible benefits scheme

Access to a virtual GP

Financial wellbeing assistance

Qualifications

• SIA Licence required.
• First Aid trained.
• Must be able to work independently and part of a team.

Responsibilities

• Provide 5-star customer service to visitors and tenants.
• Liaise with management and service providers.
• Respond to incidents and emergencies.
• Ensure safety and security of the building.
• Communicate effectively within the team.
• Comply with company policies.

Skills

Excellent customer service skills

Effective communication skills

Ability to problem solve under pressure

Interpersonal skills

Tools

Microsoft Office

Job description

Are you looking for a new and exciting role? Do you have an SIA licence? Do you want to be part of a great team? Do you have excellent customer service skills?

We are looking for an organised, efficient, and experienced Security Officer to join our security team at Shard Place, London's newest luxury address. We are seeking people with the highest standards of customer service, a great attitude and excellent communication skills. Do you have these skills? We will provide training for the role along with further development training.

Successful candidates will be working in a diverse and exciting environment, undertaking a wide variety of roles and tasks. If you show the aptitude, there will be opportunities to seek further development within the wider Mitie family.

Key Details:

• Location: Shard Place
• Shifts & Hours: 12-hour shifts, working days, nights & weekends on a 4 on 4 off basis
• Hourly Rate: £15.91 (Paid breaks)

What's in it for you?

You will be working to the highest professional standards at one of London's most iconic buildings and have the opportunity to take advantage of our training and development programmes.

Main Duties

Security Officers at Shard Place are responsible for providing a seamless 5-star service to visitors, staff & tenants. This role requires officers with excellent customer service and communication skills along with an impeccable appearance.

• Deliver the highest levels of customer service
• Liaison with management and other service providers
• Incident and emergency response
• Compliance to ensure the security and safety of Shard Place, building assets, visitors, staff and tenants
• Working as part of a close team, communicating effectively with others
• To carry out work in a safe and diligent manner and also comply with all client and company policies and procedures
• To undertake additional duties in line with management requests as required

What we are looking for

• Ability to problem solve under pressure and multitask
• Written and verbal communication skills
• SIA Licence
• First Aid Trained
• Must have knowledge of Microsoft Office, Outlook, Word, Excel
• Must have excellent interpersonal skills, be able to work on own initiative and as part of a team
• A willingness to learn and develop and show high level of commitment

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme.