Security Officer

ABM UK; Cheltenham; On-site; GBP 24,000 - 30,000; Part time

Job summary

ABM UK is looking for a dedicated Security Officer at the Regent Arcade Shopping Centre in Cheltenham. The role involves ensuring safety and exemplary customer service within the center. Successful candidates must possess a valid SIA licence and demonstrate strong communication skills. This part-time position offers competitive hourly pay and various employee benefits, enhancing the work experience for team members.

Benefits

24/7 GP access

Mental Health support

Cycle to work scheme

Employee discounts

Qualifications

• Must hold valid SIA Guarding or Door Supervisor license.
• Ability to work under pressure and maintain professionalism.
• Previous experience in customer service roles preferred.

Responsibilities

• Interact with visitors to deliver a first-class customer focused service.
• Conduct regular patrols and ensure the site is safe.
• Liaise with site control room to react proactively to incidents.

Skills

SIA Licence

Customer Focus

Communication Skills

Computer Literacy

Job description

LOCATION: REGENT ARCADE SHOPPING CENTRE

HOURS: 13 hours per week

SHIFT PATTERN: Rolling shift pattern 3 on 3 off

PAY RATE: £13.00 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help!

ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.

KEY RESPONSIBILITIES

• To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.

• Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions.

• Be professional, pleasant, friendly, courteous, and helpful always.

• To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.

• To ensure that the site is a safe and non-threatening environment for all visitors/tenants.

• Liaising with site control room proactively reacting to incidents

• Help third party contractors/visitors ensuring all site procedures/policies are adhered to.

• To liaise closely with statutory authorities, dealing with incidents

• Ensure radio procedures are always adhered to.

• Undertake any other reasonable duties as required to meet the needs of the business.

• N.B – Core tasks are as above, although this list is not exhaustive.

REQUIRED SKILLS AND EXPERIENCE

• Valid SIA Licence(s)

• Have knowledge of Assignment Instructions (AI’s)

• Excellent written and verbal communication skills

• Customer/Client focused.

• Must be able to work under pressure.

• Computer literacy required.

ESSENTIAL

• SIA Guarding or Door Supervisor license.

• SIA CCTV license is desirable, or the willingness to work towards.

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.