Security Incidents Response officers: Freelance or When and if required: From: £12.50p per hour

Alpha Resource Consulting Ltd; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A security solutions provider in Greater London seeks Freelance or Part-time Security Incident Response Officers for temporary assignments. Applicants must have a valid SIA Licence and prior security experience. The role involves being the first point of contact during incidents, providing administration support, and ensuring a safe environment for staff and visitors. Competitive pay rates and opportunities for training and career advancement are offered.

Benefits

Competitive rates of pay

Good working environment

Training and career opportunities

Qualifications

• Must hold a valid SIA Licence.
• Prior security work experience required.
• Strong customer-facing skills.

Responsibilities

• Act as first point of contact during security incidents.
• Provide administration support for incident management.
• Ensure a safe and secure environment for all.

Skills

Customer service experience

Conflict resolution skills

Good communication skills

Job description

Our clients in London and greater London are looking for Freelance or Part time (when and if required) Security Incident Response Officers for temporary assignments for our clients in London.

Essential

• Must have great customer service experience and strong conflict resolution skills
• Good communication skills in both spoken and written English
• This is a customer facing role, you will be the face of the company
• Applicants must hold a valid SIA Licence
• Must have prior security work experience

Duties will include

• To be the first point of contact for staff, engaging with them and using established processes to respond to security incidents and queries.
• Identify, manage, categorise, and upscale incident issues received by the company to ensure prompt and accurate resolutions.
• To provide administration support for past and current incidents, analysing the reported data, where necessary, escalating incidents and emerging threats to the correct team or management.
• Providing a customer focused security presence
• Ensuring a safe and secure environment for staff and visitors
• Acting as a visual deterrent to crime and security incidents
• Monitoring CCTV systems
• Meeting and greeting customers in a friendly manner
• Monitoring security systems
• Take accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard
• Reporting in detail any incidents occurring whilst on duty
• Take effective action in an emergency and co-operate fully with the relevant services
• Always enforce all relevant health and safety requirements
• Plus carrying out any other duties of a reasonable request by the client

Competitive rates of pay, good working environment, training and career opportunities.

Interested?

If you think you’d be a great fit for our team, apply today! Please email us your CV to: [e-mail]

Follow the link to complete and submit your application form: https://tally.so/r/3j09lJ