Security Concierge

Foot Anstey LLP; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK law firm in Bristol is seeking a Security Concierge to deliver exceptional client suite security and safety. The successful candidate will manage access control, provide concierge duties, and handle emergency responses. A current SIA Door Supervisor licence is essential, along with prior customer service experience in a corporate environment. This role requires excellent communication and organizational skills in a fast-paced setting, with comprehensive training and professional development opportunities available.

Benefits

Competitive salary and performance-linked bonus

Health care and wellbeing initiatives

Qualifications

• Excellent communication skills and a strong customer focus.
• Previous experience in a high-end hospitality or front-of-house environment.
• Intermediate IT skills including Microsoft Excel.

Responsibilities

• Providing concierge duties including welcoming clients and customers.
• Managing access control for staff, visitors and contractors.
• Carrying out security patrols and monitoring CCTV as required.

Skills

CCTV

Customer Service

Communication skills

Computer skills

Education

SIA Door Supervisor or Security Guarding licence

Job description

Job Title

Security Concierge

Ready to take your career to the next level

We are one of the UK’s most forward‑thinking law firms built on a foundation of innovation, collaboration and ambition. Join us and let’s shape the future together.

Note to agencies: we are in a period of exclusive direct sourcing for this role and are not accepting applications from agencies.

The role in 60 seconds

• Role: Security Concierge
• Team: Business Services
• Location: Bristol
• Working Pattern: Full time
• Why this role matters: This is a pivotal opportunity to support the business in providing an efficient, flexible front and back‑office support service to both internal and external clients.

Are you looking for an SIA licensed opportunity in Bristol where you can utilize your excellent communication and people skills in a corporate environment (law firm) with a friendly team? If you already have customer service experience in a business setting along with experience of office administration and a current SIA Door Supervisor or Security Guarding licence, we are keen to hear from you.

We are currently seeking a professional Security Concierge to provide Client Suite security and safety support in one of the UK’s fastest‑growing law firms. We are dedicated to providing an exceptional service to both internal and external clients, taking pride in the environments we manage.

As the ideal candidate for this role you will have sound judgement, be meticulous, have a high level of attention to detail, and be very organised – all pivotal in ensuring an exceptional greeting with a warm, professional demeanour. You will be the first point of contact for clients, visitors, partners and employees, working collaboratively with the Business Services team and stepping in to support team members when required. Maintaining a thorough knowledge of the services and procedures you will be responsible for delivering an end‑to‑end customer experience.

Working in a rota system with hours between 08:00 and 18:00 (36.25 per week). A flexible approach is required due to the rota system which sometimes requires an ad‑hoc approach. Working as part of a busy, friendly unit in a fast‑paced environment.

What you’ll do

Your main responsibilities will include:

• Awareness of vulnerable persons and understanding of cultural differences in interactions.
• Providing concierge duties including welcoming clients, customers, partners and employees and providing a site induction.
• Managing access control for staff, visitors and contractors.
• Carrying out security patrols and health & safety checks and monitoring CCTV as required.
• Prompt response to emergencies ensuring that the necessary action is taken at the time of the event.
• Completion of accident, incident and near‑miss reports.
• Challenging and handling confrontational situations in a calm, professional and legal manner when required.
• Monitoring fire security and intruder alarms.
• Undertaking a range of admin tasks including meeting room and car park bookings.
• Meeting room set up & clear down.
• Assisting with the provision of food and beverage service.
• Event support.
• Fire Marshal and first aider.
• Occasional out of hours support.

What we’re looking for

We’re seeking someone who thrives in a fast‑paced, client‑focused environment and:

• An SIA Door Supervisor or Security Guarding licence (essential).
• Previous experience working in a high‑end hospitality or front‑of‑house environment (essential).
• Experience working within a professional corporate security environment.
• Enjoy dealing with people at all levels.
• Excellent communication skills and a strong customer focus.
• Intermediate IT skills including Microsoft Excel.

Join a seriously ambitious firm

At Foot Anstey we are committed to making a difference for our people, our clients and society. Here’s what makes us stand out:

• An ambitious growth strategy that opens up opportunities for our people to make their mark.
• A client base that spans household names, thriving startups and ambitious enterprises.
• A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
• A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
• Comprehensive professional development and training whatever your role and level – we have training that will support you to achieve your goals.
• Awards and accolades: insert notable firm achievements, rankings or certifications.

Progressive benefits tailored to you

We believe our people are our greatest asset. That’s why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing, including:

• Competitive salary and performance‑linked bonus.
• Enhanced parental leave policies.
• Health care and wellbeing initiatives (e.g. mental health support, gym memberships).
• An open flexible working environment.
• Find out more about our benefits and work environment here: Life at Foot Anstey.

Ready to apply

• Hit the “Apply Now” button.
  • Send us your CV and a quick note on why this role is perfect for you.
  • Our team will review your application and be in touch regardless of the outcome.
• Invited for interview
  • With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step ensuring you feel confident and prepared to show us what you can do.
  • We’re here to support your individual needs. If you require any adaptations or adjustments, we’re more than happy to accommodate them. Before your interview we will contact you to discuss the themes we will cover and answer any questions you might have.
  • If you’d like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know.

Let’s make your next career move the start of something extraordinary.

Key Skills

• CCTV
• Customer Service
• Communication skills
• Computer skills
• ICD Coding
• Military Experience
• Law Enforcement
• NIST Standards
• Security
• DoD Experience
• RMFWriting Skills

Employment Type

Full Time

Experience

Years

Vacancy

1