Seasonal Platform & Concourse Customer Service Agent

Meridian Business Support; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in the UK is seeking Customer Service Assistants for Sheffield train station during the busy Christmas season. Ideal candidates will have face-to-face customer service experience and enjoy working with the public. Responsibilities include assisting passengers with queries, helping with baggage, and ensuring crowd control. Positions start from 19/12/25 to 05/01/25 with paid shifts at £12.30 per hour. This is a temporary, full-time role with a deadline to apply by January 10th, 2026.

Qualifications

• Experience in face to face customer service roles.
• Friendly disposition with strong communication skills.
• Comfortable assisting passengers and handling baggage.

Responsibilities

• Help passengers with their queries about trains and services.
• Assist passengers on and off trains using ramps.
• Maintain crowd control during busy times.

Skills

Face to face customer service experience

Working with the public

Ability to assist passengers

Crowd control

Job description

A leading recruitment agency in the UK is seeking Customer Service Assistants for Sheffield train station during the busy Christmas season. Ideal candidates will have face-to-face customer service experience and enjoy working with the public. Responsibilities include assisting passengers with queries, helping with baggage, and ensuring crowd control. Positions start from 19/12/25 to 05/01/25 with paid shifts at £12.30 per hour. This is a temporary, full-time role with a deadline to apply by January 10th, 2026.