Seasonal Customer Consultant

The Body Shop; Cardiff; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading ethical beauty brand in Cardiff is seeking a part-time store consultant to support sales and deliver exceptional customer service. The role requires a passion for beauty, strong interpersonal skills, and the ability to effectively communicate with customers. Candidates should have open availability for evening, weekend, and holiday shifts. Join a dedicated team committed to enriching customers' lives through ethical beauty products.

Qualifications

• Customer service experience is ideal for building rapport.
• Ability to communicate and listen effectively is essential.
• Genuine passion for beauty and the retail industry is a must.

Responsibilities

• Support store management in driving sales and profit.
• Deliver exceptional customer service on the shop floor.
• Engage with customers and provide expert advice on products.

Skills

Strong interpersonal skills

Customer service experience

Effective communication

Passion for beauty

Retail industry knowledge

Job description

The Body Shop

When Anita Roddick founded The Body Shop in 1976 she had a vision. Business as a force for good thats us. Over 40 years later were proud to be pioneering cruelty‑free beauty every step of the way. Were the original ethical beauty brand. Weve got a thing for empowering people and enriching our planet. Were all about keeping it real in every way possible. Our activist roots remain a huge part of everything we do from our iconic window posters to our vegetarian products to our infamous campaigns. Were never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic social and environmental impact. were fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us and we need someone whos not afraid to mix things up.

Your role in a nutshell

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.

More about the role

With over 2000 exciting products designed to suit every customers preference theres a lot to choose from so our team are on‑hand to talk with customers every day. We take the time to learn our customers needs and recommend fantastic productsthat make them feel so good. We offer products that are packed with natural ingredients many of which have been sourced ethically using Community Trade programmes – so when we advise a customer on their skincare regime were not just selling them an ideal were actually helping communities build a better life too.

As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products their origins and proactively engage with customers to experience a rangethat suits their preferencesand lifestyle.

What we look for

• Strong interpersonal skills to build rapport with customers - customer service experience is ideal
• Ability to communicate and listen effectively
• A genuine passion for beauty and theretail industry
• Open availability for evening weekend and holiday shifts.

Talent Drivers

• Collaborative Skills
• Personal Conduct
• Commerciality
• Purpose

Required Experience: Contract

Key Skills
Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Part‑Time

Experience: years

Vacancy: 1