Sea Freight Coordinator

WR Logistics; Burntwood; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A dynamic freight forwarding business seeks an experienced Sea Freight Forwarder to manage operations and support commercial development. The ideal candidate has at least 5 years of relevant experience and can handle full-cycle shipments. This role offers a salary of up to £35,000 and a hybrid working model after probation. Strong customer service and negotiation skills are essential.

Qualifications

• Minimum 5 years' experience in sea freight forwarding (import/export).
• Strong understanding of Incoterms and freight documentation.
• Experience with TMS/CRM systems and carrier portals.

Responsibilities

• Manage full-cycle FCL and LCL import/export shipments.
• Coordinate documentation, customs clearance, and transport.
• Deliver high-quality customer service and support sales opportunities.

Skills

Sea freight forwarding

Customer service

Negotiation

Commercial awareness

Tools

TMS/CRM systems

Job description

Overview

A dynamic freight forwarding business is seeking an experienced Sea Freight Forwarder to support the continued growth of its sea freight operations. This role is ideal for someone with a minimum of 5 years' sea freight experience who can manage end-to-end operations and contribute to commercial development.

Position: Full-Time, Permanent
Hours: Monday to Friday, 08:30 - 17:30
Salary: Up to 35,000 (negotiable depending on experience)
Location: Burntwood
Contract Type: Hybrid available after 6-month probation (3 days office / 2 days WFH)

Responsibilities

• Manage full-cycle FCL and LCL import/export shipments
• Coordinate documentation, customs clearance, and transport
• Quote clients and negotiate rates with carriers and suppliers
• Monitor and resolve shipment issues using TMS and carrier portals
• Handle costing, invoicing, and ensure smooth operational delivery
• Deliver high-quality customer service and support sales opportunities
• Build and maintain strong relationships with clients, suppliers, and agents
• Contribute to service improvements and identify growth opportunities

Skills & Experience

• Minimum 5 years' experience in sea freight forwarding (import/export)
• Knowledge of air freight desirable (secondary to sea freight)
• Strong understanding of Incoterms, trade lanes, and freight documentation
• IMDG training advantageous
• Proven ability to manage FCL/LCL shipments and negotiate rates
• Experience with TMS/CRM systems and carrier portals
• Strong commercial awareness and customer service skills
• Network of industry contacts beneficial

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.