SC Cleared Service Transition Manager

Conventus Solutions Ltd; Corsham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading defense contracting firm is seeking an ITIL Service Transition Manager to work in Corsham. The role involves creating and managing service transition plans, managing changes to IT services with minimal disruption, and ensuring operational readiness of new services. Candidates must be ITIL qualified and have experience with government projects. This position requires onsite presence 2-3 days a week and offers a competitive daily rate of £575 to £625 inside IR35.

Responsibilities

• Create and manage the plan for transitioning services across teams.
• Manage the lifecycle of changes to IT services with minimum disruption.
• Ensure new services meet criteria for operational acceptance.
• Define and implement processes for service transition.
• Evaluate performance and risks of new services before release.
• Act as a liaison between project teams and service owners.

Skills

ITIL 3 / ITIL 4 Qualified

Experience of delivering Government projects

Tailoring the process to the specific project

Job description

SC Cleared ITIL Service Transition Manager

Location : Corsham – Onsite 2-3 days per week.

Duration : 6 months +

Rate : £575 - £625 per day (inside IR35)

Our client, Defence client requires an ITIL Service Transition Manager working onsite in Corsham 2-3 days per week.

Key responsibilities

• Planning and coordination : Create and manage the overall plan for transitioning services and coordinate the necessary resources and activities across different teams.
• Change management : Manage the lifecycle of all changes to IT services, ensuring they are implemented with minimum disruption.
• Operational readiness : Ensure that new or changed services are ready for operation by confirming they meet criteria for operational acceptance, testing, and performance evaluation.
• Process implementation : Define and implement the processes for service transition, release, and operational acceptance.
• Risk and performance evaluation : Evaluate the performance and risks associated with new services before their release into the production environment.
• Stakeholder management : Act as a liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations.

Essential Skills and Experience

• ITIL 3 / ITIL 4 Qualified
• Experience of delivering Government projects
• Tailoring the process to the specific project