SC-Cleared IT Support Technician – 4/4 12h Shifts

Lucid Support Services Ltd; Hursley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology support firm is seeking an IT Support Technician for a 4-year contract in Hursley, England. This role is essential for maintaining supply chain processes and requires strong technical skills and excellent problem-solving abilities. Candidates must have SC clearance or be eligible for it. Responsibilities include resolving technical support incidents, equipment maintenance, and providing exceptional customer service. The position involves a 12-hour shift pattern, and you will work closely with an experienced team.

Qualifications

• Detail-oriented with strong technical skills and excellent problem-solving abilities.
• Understanding of supply chain principles is essential.

Responsibilities

• Maintain smooth operation of supply chain processes.
• Handle various tasks related to inventory management and quality control.
• Manage personal call queue and provide updates to customers.
• Fix hardware faults and install upgrades to client hardware.

Skills

SC Clearance

Technical Support

Customer Service

Problem Solving

Hardware Maintenance

Job description

A technology support firm is seeking an IT Support Technician for a 4-year contract in Hursley, England. This role is essential for maintaining supply chain processes and requires strong technical skills and excellent problem-solving abilities. Candidates must have SC clearance or be eligible for it. Responsibilities include resolving technical support incidents, equipment maintenance, and providing exceptional customer service. The position involves a 12-hour shift pattern, and you will work closely with an experienced team.