SAP Service Manager – Lead & Optimize Support Team

Talan; Wembley; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A service management company based in England is seeking an SAP Finance Systems Support Analyst. The role includes leading process improvements, managing team performance, and engaging with stakeholders to enhance SAP services. Candidates should possess robust experience in SAP environments, leadership skills, and the ability to analyze service performance data. This position also offers competitive salary, bonuses, and a comprehensive benefits package including flexible working arrangements.

Benefits

Competitive salary plus bonus

25 days annual leave plus bank holidays

Private Bupa healthcare

Flexible working

Cycle to work scheme

Matched pension contributions

Qualifications

• Proven experience in service management or similar role within SAP environments.
• Strong understanding of SAP support and maintenance processes.
• Excellent leadership and people management skills.

Responsibilities

• Identify and implement process improvements to enhance efficiency and quality.
• Provide guidance, coaching, and development opportunities for team members.
• Act as the primary point of contact for SAP service-related queries.

Skills

Service management in SAP environments

Leadership and people management

Stakeholder management

Analysis of service performance data

Education

ITIL certification or equivalent

Job description

A service management company based in England is seeking an SAP Finance Systems Support Analyst. The role includes leading process improvements, managing team performance, and engaging with stakeholders to enhance SAP services. Candidates should possess robust experience in SAP environments, leadership skills, and the ability to analyze service performance data. This position also offers competitive salary, bonuses, and a comprehensive benefits package including flexible working arrangements.