Samsung Programme Director

Iris Worldwide; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A creative agency based in the UK is looking for a Programme Director to lead delivery for a major client. This role involves overseeing large, multidisciplinary creative programs and mentoring the production team. Key responsibilities include collaborating with various stakeholders, ensuring operational excellence, and driving innovation in delivery processes. The ideal candidate is experienced in managing complex projects and inspiring teams to achieve excellence.

Qualifications

• Senior Production delivery leader with experience in managing large creative programs.
• Experience in fast-turnaround projects and global toolkit programs.
• Proven ability to guide clients through strategy and delivery risks.

Responsibilities

• Run delivery for Samsung, balancing project leadership with programme oversight.
• Lead key projects to set standards for pace and precision in production.
• Mentor producers and support embedding best practices in delivery.

Skills

Creative Agency experience

Leading delivery process

Mentoring production teams

Commercial thinking

Innovation in tools and workflows

Job description

Overview

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The opportunity: Join Iris as Programme Director for Samsung-leading delivery on one of our most creatively ambitious, multi-workstream client partnerships. As the operational counterpart to the Managing Partner, you'll drive delivery excellence across a diverse mix of work—from hero campaigns and localisation toolkits to social content, influencer activations and experiential builds. You'll bring structure to complexity, push production standards forward, and become a trusted partner to clients and internal teams alike. You’ll also play a pivotal role supporting the Head of Production—embedding operational rigour, shaping how the team works, and mentoring a new generation of standout Producers.

Responsibilities

• Running delivery across Samsung—balancing hands-on project leadership with full-scale programme oversight across diverse formats.
• Acting as the production counterpart to the Managing Partner—owning delivery strategy and operational leadership for the account.
• Partnering with Creative, Strategy and Business Leads to triage briefs and design scalable delivery models across workstreams.
• Leading key projects yourself—setting the standard for pace, precision, and production excellence.
• Supporting the Head of Production to embed best-in-class processes, maintain delivery quality, and cast or onboard talent effectively.
• Mentoring producers across the team—helping to shape a strong pipeline of future production leaders.
• Applying commercial insight and cultural understanding to ensure creative ambition aligns with practical delivery.
• Exploring industry innovation—particularly in AI and content tech—to elevate both efficiency and creative output.
• Guiding senior client stakeholders through production strategy, timelines, risk and feasibility with confidence, empathy and credibility.
• Helping design and implement delivery KPIs in partnership with Business Leads—measuring success beyond time and budget, into creativity, consistency and innovation.
• Supporting pitches and new business by advising on delivery models, operational structure and production feasibility for Samsung-related work.

What we're looking for

• A senior Production delivery leader with Creative Agency experience and a proven track record in managing large, multidisciplinary creative programmes for high-profile or global clients.
• Someone equally comfortable leading the delivery process for a fast-turnaround shoot or a global toolkit programme—and architecting delivery structures across multiple workstreams.
• A trusted production partner who earns credibility by guiding clients through strategy, budgets and delivery risks without compromising creativity.
• A natural mentor and operator who supports, develops and inspires other Producers—helping build a pipeline of delivery-focused excellence.
• A calm and collaborative leader who thrives in driving consistency, team morale and operational excellence.
• A commercial thinker who finds smart and efficient ways to deliver work, always balancing quality and ambition.
• Someone invigorated by innovation—who proactively explores tools, AI workflows and partnerships to make work better, smarter and faster.

Core Iris Values

PASSION

Passion fuels everything we do. You might be the loudest voice in the room or quietly crushing it behind the scenes. What matters is that you care about the work, about the people, and about the impact. We show up with energy, get involved, and make this place better every day for each other and for our clients.

PROACTIVITY

We don't wait for permission. We get stuck in. Iris people take ownership, stay curious, and never stop learning. We are always looking for smarter ways of working, new skills to master, and better answers to briefs we’re given and even the ones we’re not. We don't sit still and we don't let opportunities pass us by.

PERFORMANCE

Great work is our baseline. We push for better. We collaborate across teams, challenge the norm, and raise the quality of everything we deliver. Strong performance isn't just about doing your part. It's about growing the business, helping others succeed, and showing clients what Iris is made of.