Salesforce Technical Lead

Metrica Recruitment; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment firm in Greater London seeks a Salesforce Technical Lead to shape the technical design of a major Salesforce implementation. This role involves hands-on leadership, collaboration with the Product Manager and Architecture team, and guiding others in technical capability. Ideal candidates will have proven Salesforce architecture experience, strong integration skills, and excellent communication abilities. This is a unique opportunity to deliver impactful solutions in the arts and luxury sector.

Qualifications

• Proven experience designing and delivering large-scale Salesforce architectures.
• Hands-on expertise across Sales Cloud, Service Cloud, and Financial Services Cloud.
• Deep technical skills in Apex and Lightning Web Components.

Responsibilities

• Lead the technical direction of a high-profile Salesforce programme.
• Collaborate with senior stakeholders and external partners.
• Contribute to shaping a long-term CRM strategy.

Skills

Salesforce architecture

Apex

Lightning Web Components (LWC)

Sales Cloud

Service Cloud

Financial Services Cloud

Data Cloud

Agentforce

Education

Salesforce training and certifications

Job description

Join a global leader in the arts and luxury sector, where tradition meets innovation. This is an incredibly exciting and enriching place to grow your career. Whether you thrive in specialist teams or in operational roles, everyone works together towards a shared mission: honouring a rich heritage while driving bold new ideas forward.

With over two centuries of history, the organisation is guided by core values of Integrity, Excellence, Innovation, Responsibility, and Collaboration. You’ll be surrounded by passionate colleagues who are true experts in their fields—people who inspire one another to push boundaries and set new standards across the industry.

The Role

The organisation is now looking for a talented Salesforce Technical Lead to shape the technical design and architecture of a major Salesforce implementation. This is a high-impact role where you’ll provide hands‑on technical leadership and ensure a successful delivery in partnership with a trusted vendor.

As the dedicated technical lead, you’ll collaborate closely with the Product Manager, Architecture team, and Engineering colleagues to align the Salesforce platform with the company’s wider CRM strategy. You’ll also play a key role in guiding and mentoring others, sharing your expertise to strengthen the team technical capability.

This is a fantastic opportunity to:

• Lead the technical direction of a high‑profile Salesforce programme
• Collaborate with senior stakeholders and external partners
• Contribute to shaping a long‑term CRM strategy
• Build innovative solutions that directly support business growth

If you’re excited by the chance to take ownership, provide technical leadership, and deliver impactful Salesforce solutions, they’d love to hear from you.

The Individual

• Proven experience designing and delivering large‑scale Salesforce architectures, including seamless integrations with other business systems and applications.
• Hands‑on expertise across Sales Cloud, Service Cloud, and Financial Services Cloud, with strong knowledge of Data Cloud and Agentforce.
• Deep technical skills in Apex, Lightning Web Components (LWC), Aura Components, and working with Salesforce’s Standard and Custom APIs.
• Solid understanding of deployment pipelines and best practices, including sandbox management.
• Experience with data management techniques such as migration, cleansing, governance, and recovery.
• A well‑rounded grasp of Salesforce administration including user management, security, and permissions.
• Salesforce training and certifications (a strong plus).

Beyond technical skills, they’re looking for someone who:

• Brings excellent communication and interpersonal abilities to build strong relationships with stakeholders and colleagues.
• Adopts a flexible, pragmatic, and solution‑focused approach, thriving even in situations with ambiguity or incomplete information.