Salesforce HR Systems Specialist

Boots; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail and healthcare company in Nottingham is seeking a Salesforce HR Systems Specialist to optimise and maintain their CRM platforms. You will collaborate with internal teams and technology partners to enhance performance and drive automation across various functions. The ideal candidate should possess strong Salesforce CRM experience and project leadership skills. Join a dynamic environment where you'll drive continuous improvement and be at the heart of innovative HR solutions.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Experience working with Salesforce CRM in a back-end capacity or developer level.
• Ability to manage large projects and work with multiple stakeholders.
• Strong understanding of system processes and user-friendly communication skills.

Responsibilities

• Optimise and maintain Salesforce CRM platforms across HR functions.
• Collaborate with internal stakeholders to understand their needs.
• Drive continuous improvement and identify system enhancements.

Skills

Salesforce CRM experience

Project leadership

Data interpretation

Stakeholder management

Continuous improvement mindset

Tools

Power BI

Tableau

Oracle

Power Automate

Job description

Job Description

Contract: Permanent

Location: Nottingham HO based

Recruitment Partner: Anastasia Walker

What you'll be doing

As the Salesforce HR Systems Specialist, you will be responsible for the optimisation and maintenance of our Salesforce CRM platforms across our HR function. This exciting role will work closely with internal stakeholders to understand their vision and our external technology partners to enhance the performance and drive forward key items on their roadmaps. This role will play a critical part in driving continuous improvement, identifying system enhancements, and driving critical and complex automation across various teams. You will be responsible for shaping the future of HR systems at Boots with the user experience at the heart of your vision. Reporting into HR Systems Manager, you will:

What you'll need to have (our must-haves)

• Experience working with Salesforce CRM in a back-end capacity or developer level, with strong technical expertise
• Experience of leading large projects and collaborating with multiple stakeholders, including director-level
• Experience of interpreting system data using flows, integrations, and automation
• Strong understanding of system processes and the ability to communicate technical changes in a clear, concise, and user-friendly manner for different audiences
• Ability to interpret data to identify trends and improvement opportunities with a strong background in data interpretation

A bit about you

• You're a curious individual with a continuous improvement mindset and a drive to optimise the user experience
• You're strongly independent with demonstratable experience in initiative-led roles, able to manage your own time and projects effectively
• You have excellent stakeholder management skills, with a collaborative approach. You're just as comfortable working in a team as well as independently
• You drive your own learning and are motivated from discovering the art of the possible

It would be great if you also have

• Experience or familiarity with Salesforce developer tools is desirable but not required, such as designing apex classes and APIs
• Experience managing or influencing supplier roadmaps and working with vendors to explore new functionality
• High level of proficiency across various reporting tools such as Power BI, Tableau or Oracle is desirable but not required
• Familiarity within a HR tech landscape is desirable but not required
• Experience of working within a systems or technology function within a large organisation
• Power Automate proficiency

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only.

About The Boots Group

The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

What's next

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

We hope to hear from you soon.

Be brilliant with Boots.