Salesforce Admin & Optimization Specialist

FARFETCH; Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading global luxury marketplace is seeking a Salesforce Application Specialist in the United Kingdom. In this role, you'll provide frontline support for the Salesforce platform, ensuring smooth operations by managing support tickets, performing administrative tasks, and communicating effectively with users. Ideal candidates should have hands-on Salesforce experience, strong analytical skills, and excellent communication abilities. The role promises a flexible working environment and opportunities for professional growth.

Benefits

Health insurance for the whole family

Flexible working environment

Extra days off and sabbatical program

Training opportunities

Flexible benefits program

Qualifications

• Hands-on experience in Salesforce.
• Strong analytical skills for troubleshooting.
• Capable of clear communication with non-technical stakeholders.

Responsibilities

• Act as the first point of contact for Salesforce users.
• Identify recurring issues and support root cause analysis.
• Perform daily Salesforce administration tasks.
• Communicate effectively with business users.
• Create and maintain end-user documentation.
• Manage reports, dashboards, and data integrations.
• Propose process improvements to increase efficiency.

Skills

Salesforce expertise

Analytical skills

Clear communication

Team collaboration

Proficiency in English

Tools

JIRA

Confluence

Job description

A leading global luxury marketplace is seeking a Salesforce Application Specialist in the United Kingdom. In this role, you'll provide frontline support for the Salesforce platform, ensuring smooth operations by managing support tickets, performing administrative tasks, and communicating effectively with users. Ideal candidates should have hands-on Salesforce experience, strong analytical skills, and excellent communication abilities. The role promises a flexible working environment and opportunities for professional growth.