Sales / Training Coordinator

Morgan Parkes Recruitment; Walsall; On-site; GBP 25,000 - 26,000; Full time

Job summary

A recruitment agency in Walsall is seeking a Sales / Training Co-ordinator to join their team. The role involves handling calls from clients, managing inquiries efficiently, and ensuring smooth training bookings. The ideal candidate will have excellent communication skills and a knack for follow-up. This permanent position offers a salary of £25,000 - £26,000 plus £18,000 in OTE, with a professional team environment that values teamwork and humor.

Qualifications

• Excellent communication skills for answering client calls.
• Ability to log and manage enquiries systematically.
• Proficient in follow-up and maintaining client relationships.

Responsibilities

• Answer calls from clients and log enquiries into an internal system.
• Follow up on new inquiries within 24 hours.
• Respond to email inquiries and check course availability.

Job description

Job Title: Sales / Training Co-ordinator

Salary: £25,000 - £26,000 plus £18,000 in OTE

Duration: Permanent

Hours: 9am 5pm Monday to Thursday, 9am 4pm Friday

Location: Walsall

Role Purpose

This role within the Training Co-ordination team is responsible for answering calls from new and existing clients, logging all enquiries and managing the training booking process from start to finish. This is a professional team, who prioritise building great relationships but do so with a sense of humour and teamwork.

Key Duties

• Answer telephone calls from new and existing clients and log all enquiries onto an in house system
• Follow up any new enquiries within 24 hours
• Respond to email enquiries and check for course availability