Sales Support Representative

MTrec Ltd Commercial; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading commercial agency in the North East is seeking an experienced Sales Support Representative. Responsibilities include managing customer inquiries, processing orders, and supporting sales associates. Ideal candidates will have GCSE or equivalent qualifications and strong organizational and computer skills. The position offers a permanent contract with competitive compensation and a Monday to Friday working schedule.

Benefits

Friendly working environment

Continuous development

No weekends

Qualifications

• Proficient in Microsoft Excel, Word, and Outlook.
• Strong verbal, written, and listening skills.
• Ability to prioritize tasks effectively.

Responsibilities

• Handle customer inquiries via phone and email.
• Process sales orders and validate entries.
• Assist sales associates with administrative tasks.

Skills

Attention to detail

Microsoft Excel

Customer service skills

Organizational skills

Teamwork

Education

GCSE or equivalent

Tools

Microsoft Word

Outlook

Job description

The Company Benefits and Rewards on Offer;

• You will be working for a high successful company.
• Friendly and supportive working environment.
• Continuous development.
• Monday Friday working, no weekends!
• A permanent contract from day one.
• Competitive salary

The Company you will work for;

MTrec Commercial are proudly representing our highly established and successful client on their search for an experienced Sales Support Representative to join the company as soon as possible. If you have the skills and experience required, please apply for an immediate response!

The Role you will be Doing;

• Customer interface via phone or email.
• Contact manufacturers for pricing.
• Enter vendor and customer quotes.
• Enters sales orders, validating entry to customer purchase order.
• Runs open order reports and progresses orders to ensure on time delivery to customer.
• Follow up on open purchase orders with supply chain.
• Answer phones
• Assist customers when possible or refers to appropriate sales associate.
• Assists assigned sales associates with miscellaneous clerical or research tasks.
• Work with other departments as needed to solve issues
• You will be working Monday Friday 8:30am 16:00

About You;

• GCSE or equivalent
• The ability to maintain a high level of accuracy and attention to detail.
• Computer skills, including proficient level Microsoft Excel, Microsoft Word, and Outlook skills.
• Email at a highly proficient level.
• Excellent verbal, written, and listening skills.
• The ability to organise and prioritise tasks.
• The ability to work as part of a team
• Willingness to continue development to self-enhance personal performance.