Sales Support Coordinator

Wolseley UK; Warwick; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading trade merchant is seeking a Sales Support Coordinator for a 1-year fixed-term contract in Warwick. This hybrid role involves building rapport with National Account customers and providing essential support. Ideal candidates will have strong customer service skills, confidence, and the ability to multi-task. The offered salary is £25,652 plus bonuses and excellent benefits.

Benefits

Annual leave increasing with length of service

Generous pension scheme

Potential bonuses

Enhanced maternity/adoption leave

Access to discounts

Free access to healthcare

Options for Cycle to Work scheme

Responsibilities

• Building rapport with National Account customers.
• Receive and process orders.
• Provide updates and respond to queries.
• Regular communication with branch colleagues and suppliers.
• Supporting wider team accounts when necessary.

Skills

Excellent customer service and relationship building skills

Confidence talking to different people

Strong organisational skills

Attention to detail

Ability to multi-task

Adaptable, friendly & approachable attitude

Strong work ethic

Job description

Overview

Salary: £25,652 + Bonus + Excellent Benefits

Role: Sales Support Coordinator - 1 Year Fixed Term Contract - Warwick - Plumb Centre

About us

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £25,652 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

• Building rapport with National Account customers as you will be a single point of contact offering support
• Receive and process orders
• Provide updates and respond to any queries
• Regular communication with branch colleagues and suppliers
• Supporting the wider team members accounts when necessary, being adaptable/flexible to support different customers.

This is a Fixed Term Contract for 1 year hybrid role working 40 hours per week Monday to Friday 08.00am - 5.00pm. (3 days in the office and 2 at home)

Qualifications

• Excellent customer service and relationship building skills
• Confidence talking to different people
• Strong organisational skills with attention to detail
• Ability to multi-task
• Adaptable, friendly & approachable attitude with a strong work ethic

We look forward to receiving your application!