Sales Support Admin - Hybrid

Hayward Hawk; Belfast; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading recruitment firm is seeking a motivated Sales Support Coordinator to join their team in Belfast. This role is central to ensuring an efficient sales cycle through data analysis, customer onboarding, and process documentation. The ideal candidate should have strong Excel skills, be detail-oriented, and able to manage multiple priorities. The position includes competitive pay, hybrid working flexibility, and additional leave.

Benefits

Competitive Salary

Hybrid working flexibility

Additional annual leave

Qualifications

• Experience in a sales support or customer onboarding role is helpful.
• Comfortable managing multiple priorities while focusing on details.
• A full, clean driving license is required for travel.

Responsibilities

• Assist with training, implementation, and onboarding at client sites.
• Coordinate customer onboarding and administration with internal teams.
• Update sales processes and documentation for consistency.
• Prepare reports for customers highlighting sales trends and results.
• Prepare tenders and proposals ensuring brand standards are met.

Skills

Data analysis

Detail-oriented

Strong Excel skills

Proposal preparation

Tools

CRM systems

Reporting tools

Job description

Hayward Hawk are delighted to be recruiting for a motivated Sales Support Coordinator to join our clients growing team. This role is central to keeping our sales function running at its best—whether that’s through data reporting, customer onboarding, or keeping internal processes sharp and well-documented. You’ll be helping both colleagues and clients by ensuring that the sales cycle is smooth, efficient, and insight-driven.

What You’ll Do

• Visit client sites across the UK and Ireland when needed, assisting with training, implementation, and onboarding.
• Work closely with Sales, Customer Success, and internal teams to coordinate customer onboarding and related administration.
• Keep sales processes and workflow documentation up to date to ensure consistency across the business.
• Contribute to internal sales meetings by preparing agendas, tracking follow-up actions, and producing KPI dashboards.
• Build and deliver clear, accurate reports for enterprise customers, highlighting sales results, trends, and performance.
• Support the preparation of tenders, proposals, and related documents, ensuring deadlines and brand standards are met.
• Handle a variety of administrative tasks such as database updates, processing orders, and general correspondence.

What You’ll Need

• Strong with numbers and comfortable analysing data, identifying patterns, and turning them into useful insights.
• Able to manage multiple priorities at once while keeping a close eye on detail.
• Happy to travel to customer sites across the UK and Ireland on a regular basis.
• Solid Excel skills; knowledge of reporting tools or dashboards would be an advantage.
• Experience in proposal/tender preparation would be beneficial.
• Familiarity with CRM or sales enablement systems is a plus.
• Previous experience in a sales support, customer onboarding, or enablement role would be helpful but isn’t essential.
• A full, clean driving licence is required for travel with this role.

What You’ll Get

• Competitive Salary
• Hybrid working flexibility
• Additional annual leave

Hear more

Please apply to hear more or contact Emma Groves @ Hayward Hawk.

If this role isn’t perfect for you, please reach out for a confidential conversation to explore other upcoming options.