Sales Support

Michael Page (UK); Liverpool; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading recruitment consultancy is looking for a Sales Support professional in Liverpool. The role involves providing administrative support, responding to customer inquiries, and ensuring efficient order processing. Ideal candidates will have experience in customer service or sales support, with strong organisational skills and proficiency in CRM systems. This permanent position offers a salary ranging from £28,000 to £30,000 GBP and growth opportunities within the collaborative team environment of a global organisation.

Qualifications

• Experience in customer service or sales support role, ideally in industrial/manufacturing.
• Strong organisational skills for managing administrative tasks.
• Proficiency in CRM systems and Microsoft Office applications.
• Excellent communication skills for engaging with clients and colleagues.
• Proactive problem-solver who performs well under pressure.

Responsibilities

• Provide administrative support to the sales team for efficient order processing.
• Respond promptly to customer inquiries and address their needs.
• Coordinate with departments for timely delivery of products.
• Maintain accurate records of sales activities in the CRM system.
• Assist in preparing sales reports and presentations.
• Monitor stock levels and liaise with suppliers.
• Support the implementation of new sales strategies.
• Identify opportunities to improve customer service processes.

Skills

Customer service experience

Organisational skills

Proficiency in CRM systems

Communication skills

Problem-solving ability

Tools

Microsoft Office

Job description

• Opportunity within a Market Leader .
• Progression Opportunities for a Passionate Candidate.

About Our Client

Our client is a reputable organisation within the industrial/manufacturing sector, known for delivering high-quality products and services. As a global company, they pride themselves on fostering a collaborative work environment and maintaining strong relationships with their clients.

Job Description

• Provide administrative support to the sales team, ensuring efficient order processing and documentation.
• Respond promptly to customer inquiries, addressing their needs effectively and professionally.
• Coordinate with internal departments to ensure timely delivery of products and services.
• Maintain accurate records of sales activities and customer interactions in the CRM system.
• Assist in preparing sales reports and presentations for management.
• Monitor stock levels and liaise with suppliers to manage inventory efficiently.
• Support the implementation of new sales strategies and initiatives.
• Identify opportunities to improve customer service processes and contribute to their enhancement.

The Successful Applicant

A successful Sales Support should have:

• Previous experience in a customer service or sales support role, ideally within the industrial/manufacturing industry.
• Strong organisational skills and attention to detail for managing administrative tasks efficiently.
• Proficiency in using CRM systems and Microsoft Office applications.
• Excellent communication skills, both written and verbal, to engage effectively with clients and colleagues.
• A proactive approach to problem-solving and the ability to work well under pressure.

What's on Offer

• Competitive salary ranging from £28,000 to £30,000 GBP.
• Permanent position based in Liverpool within the industrial/manufacturing sector.
• Opportunity to work in a global company with a collaborative and supportive team environment.
• Potential for professional growth and development within the organisation.