Sales Support

Tribus People Recruitment; Exeter; Hybrid; GBP 32,000 - 35,000; Full time

Job summary

A fast-growing business in Exeter is looking for a Sales Support Executive to play a critical role in supporting customers and driving growth. In this hybrid position, you will manage relationships with existing accounts and support sales processes, while being part of a dynamic and collaborative team. The ideal candidate will have experience in sales support or account management and possess excellent communication skills. There will be opportunities to influence how the sales function operates and to progress in your career.

Benefits

Supportive culture

Opportunities for progression

Flexibility in work schedule

Qualifications

• Experience in sales support, account management, or commercial administration.
• Strong relationship-building abilities.
• Attention to detail and proactive problem-solving skills.

Responsibilities

• Act as key contact for quotes and updates.
• Build and maintain relationships with existing accounts.
• Support sales process from enquiry to order completion.
• Assist with CRM and maintain accurate records.

Skills

Sales support experience

Excellent communication skills

Proactive mindset

CRM systems knowledge

Market analysis interest

Tools

CRM software

Excel

Job description

Sales Support Executive

Location : Exeter | Hybrid

Salary : c£32,000- £35,000pa

About the Company

We’re recruiting on behalf of a fast-growing business backed by an established group with a strong entrepreneurial track record. The company is expanding rapidly, combining a dynamic, start-up mindset with the stability and financial strength of a larger organisation.

You’ll join a small, collaborative team that values integrity, adaptability, and commercial drive- where every individual has the freedom to make an impact.

The Role

This is a varied, hands-on Sales Support role that blends account management, commercial administration, and business development research. Working closely with the Sales Director, you’ll play a key role in supporting customers, nurturing relationships, and identifying new market opportunities.

It’s ideal for someone who thrives on variety- balancing day-to-day customer support with proactive projects that drive growth.

What You’ll Be Doing

• Acting as a key point of contact for customers, providing quotes, updates, and product information.
• Building and maintaining strong relationships with existing accounts — the “farmer” approach rather than cold new business.
• Supporting sales processes from enquiry through to order completion.
• Assisting with CRM management- keeping records accurate and up to date.
• Conducting market mapping and competitor research to identify new prospects and product opportunities.
• Liaising with purchasing, marketing, and logistics teams to ensure smooth delivery and customer satisfaction.
• Preparing sales reports and performance updates for management.

About You

You’re commercially minded, personable, and highly organised- someone who enjoys keeping customers happy while spotting ways to add value. You’ll be comfortable juggling multiple priorities in a fast-moving environment and confident building rapport both over the phone and face to face.

We’re looking for :

• Experience in sales support, account management, or commercial administration.
• Excellent relationship-building and communication skills.
• A proactive, solutions-focused mindset with strong attention to detail.
• Good working knowledge of CRM systems and Excel.
• A collaborative approach- happy working across sales, marketing, and operations.
• Interest in market analysis and business development activities.

Why You’ll Love This Role

• A broad and varied position where you’ll have a real voice in shaping how the sales function operates.
• Exposure to both day-to-day commercial management and strategic growth projects.
• Supportive, entrepreneurial culture with clear opportunities to progress as the business grows.
• Hybrid working from Exeter with flexibility to manage your week effectively.

Interested? Apply today.