Sales Specialist

KONE; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global technology company is seeking a proactive Sales Specialist in Birmingham to drive sales pipeline growth. The role involves managing inquiries and sales leads, coordinating with teams for conversions, and engaging with customers to uncover new opportunities. Candidates should have experience in sales support, excellent communication skills, and familiarity with CRM systems like Salesforce. The company offers competitive salary, benefits, and a supportive work culture for growth.

Benefits

Competitive salary

25 days holiday plus Bank Holidays

Pension Scheme

Quarterly Commission

Hybrid Working

Medical Plan

Qualifications

• Proven sales support and administration experience.
• Strong communication and organizational abilities.
• Experience in lead generation and customer service.

Responsibilities

• Manage inbound inquiries and external partner referrals.
• Create and process sales leads in Salesforce.
• Schedule appointments and coordinate with sales teams.
• Proactively contact existing customers for new business opportunities.
• Qualify sales opportunities for field teams.

Skills

Sales support & admin experience

Excellent communication and organisational skills

Experience in lead generation

Customer service experience

Familiarity with CRM systems

Proactive mindset

Attention to detail

Tools

Salesforce

Job description

Overview:

We’re looking for a proactive and detail-oriented Sales Specialist to join our team and play a key role in driving sales pipeline growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys customer interaction, and has a talent for identifying Sales opportunities that convert.

Key Responsibilities:

• Manage inbound inquiries, homepage leads, and external partner referrals
• Create and process sales leads and opportunities in Salesforce, ensuring accurate data entry and timely follow-up
• Schedule appointments and coordinate with sales teams to maximise conversion
• Proactively contact existing customers to uncover new business potential
• Qualify and transfer sales opportunities into Salesforce for action by field teams

Key Experiences & Skills:

• Sales support & admin experience
• Excellent communication and organisational skills
• Experience in lead generation, customer service, or inside sales
• Familiarity with CRM systems (Salesforce preferred)
• A proactive mindset and ability to work independently
• Collaborative team player
• Attention to detail and a commitment to delivering high-quality work

Why Join Us?

• Be part of a collaborative team driving customer experience excellence
• Opportunity to contribute to strategic sales initiatives
• Supportive environment with room for growth and development

What KONE can offer:

We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities, and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts & escalator industry, Quarterly Commission, GymFlexi Membership, Dental Insurance, Medical Plan, Kone Discounts, Prolonged Disability Insurance (PDI),Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers