Sales & Reservations Coordinator

Tate; Welwyn Garden City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned recruitment agency in Welwyn Garden City is seeking a Sales & Reservations Coordinator for an 8-month fixed term contract. This role involves excellent communication and customer service skills to assist clients effectively, manage relationships, and achieve sales targets. This position is 100% office based and requires flexible working hours, including occasional Saturdays. The ideal candidate should possess a pleasant phone manner, ability to multitask, and a proactive sales approach.

Qualifications

• Pleasant and professional telephone manner.
• Consultative and empathetic approach.
• Ability to inspire customers with enthusiasm.

Responsibilities

• Assist clients with decision making through communication.
• Nurture client relationships and provide excellent care.
• Proactively sell through leads and outbound calling.

Skills

Excellent communication skills

Customer service focused

Proactive selling skills

Ability to multitask

Sound geographical knowledge

Job description

Overview

We are recruiting for a Sales & Reservations Coordinator for 8-month fixed term contract to work in a busy and prestigious organisation based in Welwyn Garden City.

To start in September through to approx. May 2026 - this role is to cover maternity leave.

Details

Weekly hours: Monday to Friday: 9.00am to 5.00pm a total of 35 hours per week.

This position is 100% office based - so you must live within commutable distant from the office in Welwyn Garden City.

Daily Duties & Responsibilities

• Communicate with clients by email and telephone - assisting with any decision making and advising where possible.
• Nurture client relationships by providing excellent customer care - and establishing your own client list.
• Respond to perspective clients via webchat chat promptly and efficiently.
• Be proactive in selling through leads and outbound calling.
• Use your selling skills to reach monthly targets.
• Share product knowledge with the clients and within the team.
• Guarantee all clients are given regular updates on any outstanding queries.
• Occasionally attend trade shows on company business
• Work Saturdays on a roster basis and be flexible with hours
• Plus other ad hoc duties when required.

Person Specification

• Pleasant and professional telephone manner.
• Sound geographical knowledge.
• Customer service focused and an appetite to succeed.
• Consultative and empathetic approach.
• Ability to inspire customers with enthusiasm
• Excellent communications skills, both written and verbal.
• Ability to work under pressure.
• Flexible and adaptable approach with ability to multitask.
• Ability to work autonomously and on own initiative as well as part of a team

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application