Sales order process / Customer Service

Adecco; Lancashire; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading staffing agency is seeking a customer-focused professional for a temporary role in customer service. This position involves being the first point of contact for enquiries, preparing quotations, and processing orders swiftly. You'll work in a supportive environment that values service excellence. The role requires effective communication and attention to detail, with SAP experience viewed as an advantage. Ideal for someone looking to make a positive impact in customer relations.

Benefits

Modern and friendly workplace

On-site parking

Free tea & coffee

Excellent public transport links

Qualifications

• Excellent customer service skills and communication.
• Experience handling pre-sales and stock enquiries.
• Ability to manage sample requests and process orders.

Responsibilities

• Act as the first point of contact for customer enquiries.
• Prepare accurate customer quotations and manage orders.
• Follow up with customers to ensure satisfaction.

Skills

Customer-focused communication

Detail-oriented

Proactive

SAP experience

Job description

Join a Global Leader - Deliver Service Excellence!

My client, a highly respected international supplier, is seeking a customer-focused team player to support their dynamic service team on a temporary basis. If you thrive on delivering outstanding customer experiences, this is your chance to shine!

What you'll do:

• Be the first point of contact for pre-sales and stock enquiries, ensuring every customer interaction is exceptional
• Prepare accurate customer quotations
• Manage sample requests with precision
• Process incoming orders swiftly and accurately
• Keep audit trails and paperwork spot‑on and compliant
• Follow up with customers to measure satisfaction and build lasting relationships

What we're looking for:

• A proactive, detail-oriented communicator who puts customers first
• SAP experience is a bonus!

The perks:

• Modern, friendly workplace
• On-site parking, free tea & coffee
• Excellent public transport links (Nearest stop: Walton Summit Road)

Hours: Monday - Friday, 08:30 - 17:00

Contract: Temporary (covering sickness)

If you're passionate about service excellence and ready to make an impact, apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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