Sales Order Administrator

Hunter Selection; Wales; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading recruitment consultancy is seeking a Sales Order Administrator in Cardiff. The role involves processing customer orders accurately and managing customer relationships. Ideal candidates have administration experience, preferably in manufacturing, and are familiar with Microsoft and ERP systems. The position offers a competitive salary of £26,238 plus benefits like pension, holiday, and life insurance.

Benefits

Pension scheme

Annual profit share up to 10%

Up to 27 days holiday plus bank holidays

Sick pay scheme

Life insurance

Employee Assistance Programme

Qualifications

• Experience within an Administration based role is essential.
• Previous experience in manufacturing is preferred.
• Proficient with Microsoft packages and ERP systems.

Responsibilities

• Process orders in a timely manner, ensuring accuracy.
• Liaise with relevant departments to meet customer requirements.
• Manage customer accounts and address order-related queries.
• Perform quality checks on all orders.
• Control bulk order management.

Skills

Administration

Customer service

Order processing

Tools

SAP

Microsoft Office

Job description

Overview

Sales Order Administrator – Cardiff

Salary: £26,238 + pension, share scheme and more.

An exciting opportunity to join a successful award-winning market leader, who has supplied high-quality products and trusted building solutions to some of the most iconic and high-profile projects around the world.

This 40-year established, multi-million-pound company with an enviable share of the market has invested heavily in improving the infrastructure and production capacity, and is in a leading position to capitalise on market growth.

Salary & Benefits

• A starting salary of up to £26,238
• Incremental salary increases after 6 months and 12 months
• Annual profit share, up to 10%
• 9% company pension (5% employer contribution + 4% employee contribution)
• Up to 27 days holiday plus bank holidays
• Sick pay scheme
• Life insurance
• Employee Assistance Programme

Responsibilities

• Processing orders in a timely manner, ensuring accuracy
• Co-ordinating order and date amendments
• Liaising with the relevant departments to ensure the customer requirements are met
• Ownership of orders/accounts ensuring no orders are in the past
• Inputting all customer orders on the Company ERP System - SAP
• Ensure all order details are supplied by the customer, contact customers where information is missing
• Ability to manage customer accounts and be the main point of contact for all order related queries
• Managing quality checks on all orders
• Control bulk order management and reduce bulks accordingly when cut length schedules are received whilst also ensuring that bulk orders are phased correctly
• Liaise with customers re delays due to manufacture/stock
• Routing of complaints to the aftercare department

Knowledge, Skills & Experience

• Experience within an Administration based role
• Manufacturing experience
• Experience with Microsoft packages and ERP systems

How to Apply and Additional Information

If you would like more information, please contact Sam Paynter

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business