Sales Operations Manager

H2O Recruitment Services; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment company in Birmingham is seeking a Sales Operations Manager to lead and drive performance within their sales teams. The successful candidate will oversee a hands-on team, focusing on achieving revenue targets while ensuring excellent service delivery. Candidates should have a proven background in sales management and demonstrate strong leadership and strategic skills. This role offers a competitive salary, a commission structure, and a clear path for progression in an ambitious environment.

Benefits

Competitive salary + commission / bonus structure

Car allowance

Clear progression path

Dynamic working environment

Qualifications

• Proven track record in sales management.
• Success in growing new business and developing high-performing teams.
• Strong leadership and coaching abilities.

Responsibilities

• Lead and mentor a team to exceed revenue targets.
• Drive new business through strategic client engagement.
• Build strong client relationships across sectors.
• Manage pipelines and forecast performance.
• Ensure excellence in service delivery and compliance.
• Collaborate closely with the Director for alignment on strategic goals.

Skills

Sales management

Team leadership

Strategic thinking

Communication skills

Negotiation skills

Tools

CRM systems

Job description

Are you an experienced leader with a passion for driving performance and building high-performing sales teams? My client are looking for a Sales Operations Manager to lead, inspire and deliver strategic growth within their recruitment division.

The Opportunity

This is a hands‑on, leadership position where you’ll manage a team of Recruitment Consultants, Team Leaders and Trainees to deliver consistent revenue growth. You’ll combine sales strategy with strong operational oversight to ensure the team hits performance targets while delivering a best‑in‑class service to clients and candidates alike.

What You’ll Be Doing

• Leading and mentoring a team to meet and exceed monthly and annual revenue targets
• Driving new business through strategic client engagement and proactive sales activities
• Building strong client relationships across the sectors
• Managing pipelines, forecasting performance, and contributing to business planning
• Ensuring excellence in service delivery, compliance, and team development
• Collaborating closely with the Director to align operations with broader strategic goals

What We’re Looking For

• Proven track record in sales management
• Demonstrable success in growing new business and developing high‑performing teams
• Strategic thinker with hands‑on sales capability
• Strong leadership, coaching and people development skills
• Commercially astute with excellent communication and negotiation skills
• Proficient in CRM systems and comfortable with reporting and metrics

What’s in It for You

• Competitive salary + commission / bonus structure, Car allowance
• Clear progression path and influence over business direction
• Dynamic, ambitious working environment with autonomy to lead
• Opportunity to shape and scale a growing division