Sales Operations Analyst - Life Sciences - Hybrid - Permanent Role / PT-25

SoCode Limited; Milton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A technology support firm in the United Kingdom is seeking someone to manage their HubSpot CRM, build vital dashboards, and ensure sales operations run smoothly. Candidates should have confidence with CRM software, strong analytical skills, and the ability to manage their workload effectively. This role offers a friendly team environment and various attractive benefits, including 26 days of annual leave and private health insurance.

Benefits

26 days annual leave plus bank holidays

Option to buy or sell holiday

Solid pension with up to 6.5% employer contribution

Life assurance at twice your salary

Private health insurance

Employee assistance programme

Qualifications

• Confidence using CRM software (HubSpot) and comfort building reports and maintaining datasets.
• Able to manage your own workload and juggle tasks.
• Comfortable talking to people across the business.

Responsibilities

• Looking after HubSpot every day like it's a temperamental houseplant.
• Building dashboards for management, marketing and business development.
• Training new users so they don't panic-click themselves into CRM chaos.

Skills

Confidence using CRM software (HubSpot)

Strong skills in Word, Excel, and PowerPoint

Analytical and good with detail

Proactive and helpful

Job description

I'm partnered with a global team of around 80 people based in the UK and the US. What do they do? Let's just say they're deep into science, health, and making clever things that help clever people do even cleverer work. (You know, the kind of stuff that makes you feel virtuous when you tell relatives what you do for a living.) They've spent decades improving how researchers understand human health. Their tools help measure symptoms with precision, support clinical work, and give scientists data they can actually trust. If you want a job to help humanity while also involving spreadsheets, this is your moment! This is a brand new position for someone who loves clean CRM data, tidy dashboards, and the thrill of watching a workflow actually fire correctly. You'll look after their HubSpot system, support the proposal team, and help make sure their sales operations run like a well-oiled machine instead of a frantic scramble for the right version of a pricing table.

What you'll be doing

• Looking after HubSpot every day like it's a temperamental houseplant: water it, prune it and stop anyone else from doing whatever they think they did “just to see what happens”
• Building dashboards for management, marketing and business development (including the ones that get glanced at once and then shown proudly in meetings)
• Helping implement new systems, documenting processes, and configuring things so they don't implode
• Training new users so they don't panic-click themselves into CRM chaos
• Troubleshooting issues and answering questions that usually start with “This might be obvious but…”
• Customising views, fields, and workflows until everything works smoothly (or at least stops shouting error messages)
• Compiling responses for RFIs using their knowledgebase (which is surprisingly helpful)
• Producing basic pricing and proposals, with the chance to tackle more complex ones once you've found your feet
• Keeping customer records neat and discoverable, avoiding the classic game of “find the document”

What they need from you

• Confidence using CRM software (HubSpot would be great) and comfort building reports and maintaining datasets
• Strong skills in Word, Excel, and PowerPoint
• Comfortable talking to people across the business
• Analytical and good with detail
• Able to manage your own workload and juggle tasks
• Proactive, helpful, and happy to lend a hand when the team needs support

What you get

• A genuinely friendly team that cares about what it does
• 26 days annual leave plus bank holidays and a Christmas shutdown
• The option to buy or sell holiday
• A solid pension with up to a 6.5% employer contribution
• Life assurance at twice your salary
• Private health insurance and access to a virtual GP
• An employee assistance programme