Sales Operations Analyst: Forecast, Dashboards & Insights

Fortinet; Greater London; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading cybersecurity firm in Greater London is seeking a Sales Operations Analyst to provide operational and analytical support to the sales organization. The role involves driving forecast accuracy, ensuring data management excellence, and delivering analytics to inform business decisions. Ideal candidates will have advanced proficiency in Excel and experience with Salesforce. The company promotes a diverse and inclusive work environment while offering a competitive Total Rewards package.

Benefits

Total Rewards package

Welcoming work environment

Qualifications

• Strong computer skills, particularly advanced Excel.
• Experience with Salesforce; knowledge of Tableau is a plus.
• Customer-service mindset with proactive problem solving.
• Ability to work effectively under pressure and manage multiple priorities.

Responsibilities

• Drive forecast accuracy through metrics and analysis.
• Ensure opportunity and pipeline management excellence.
• Support QBRs and strategic planning cycles.
• Serve as first-line administrative contact for sales teams.
• Identify and resolve operational issues within your scope.
• Deliver reporting and analytics to support business decisions.
• Build and maintain Salesforce reports and dashboards.
• Manage end-to-end quota collection process.

Skills

Advanced Excel proficiency

Salesforce experience

Customer-service mindset

Excellent communication skills

Problem-solving skills

Ability to manage multiple priorities

Flexibility and adaptability

Strong verbal and written skills

Tools

Salesforce

Tableau

Job description

A leading cybersecurity firm in Greater London is seeking a Sales Operations Analyst to provide operational and analytical support to the sales organization. The role involves driving forecast accuracy, ensuring data management excellence, and delivering analytics to inform business decisions. Ideal candidates will have advanced proficiency in Excel and experience with Salesforce. The company promotes a diverse and inclusive work environment while offering a competitive Total Rewards package.