Sales Manager

Four Seasons Hotels and Resorts; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A premier luxury hotel in Greater London is seeking a Sales Manager to enhance revenue through strategic market management. The ideal candidate will have 4-5 years of experience in luxury hospitality sales, focusing on building client relationships and securing new business opportunities. In addition to a competitive salary of £50,000 plus incentives, the role offers exceptional training and development opportunities, up to 20 complimentary nights at any Four Seasons property, and a variety of employee benefits, ensuring a supportive work environment.

Benefits

£50,000 basic salary plus sales goals incentives

Excellent training and career development opportunities

Up to 20 complimentary nights at any Four Seasons Hotels or Resorts

Free meals while on duty

Up to 2 paid Wellness Days per year

Increased holiday entitlement up to 33 days

Free life insurance while on duty

Bupa Dental and MediCash plan available

Free uniform dry cleaning

Annual themed employee party and various events

Access to Wagestream – a salary advance benefit

Employee Recognition Programmes

Qualifications

• 4-5 years of sales experience within the luxury hospitality segment.
• Experience managing groups from the US market is preferred.
• Proven track record in sales and business travel.

Responsibilities

• Manage assigned market segments and geographic regions to maximise revenue.
• Identify and secure new business opportunities.
• Build and maintain relationships with clients and partners.
• Collaborate to ensure seamless execution of services.
• Analyse market trends for strategic decisions.
• Represent the hotel at industry events.

Skills

Sales experience in luxury hospitality

Interpersonal skills

Attention to detail

Strong communication skills

Customer service skills

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).

Four Seasons Hotel London at Tower Bridge is looking for a Sales Manager to join our team.

What you will do:

• Manage assigned market segments and geographic regions to maximise revenue
• Proactively identify and secure new business opportunities
• Build and maintain strong relationships with clients and partners
• Collaborate with Revenue Management, Reservations, and Events teams to ensure seamless execution
• Analyse market trends and prepare reports to support strategic decisions
• Represent the hotel at industry events, trade shows, and client meetings

What you bring:

• Minimum of 4-5 years of sales experience within the luxury hospitality segment
• Experience managing and proactively selling groups from the US market is preferred
• Proven track record in sales and business travel
• Strong interpersonal and communication skills
• Excellent written and verbal communication skills
• Strong attention to detail and exceptional customer service skills

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

• £50,000 basic salary plus sales goals incentives
• Excellent training and career development opportunities
• Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service
• Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day
• Up to 2 paid Wellness Days per year
• Holiday entitlement increases with length of service up to 33 days
• Free life insurance while on duty
• Bupa Dental and MediCash plan available
• Opportunities to build a successful global career
• Season Ticket Loan & Cycle to Work scheme
• Free uniform dry cleaning
• Employee Experience: Annual themed employee party and various social, charitable, and sporting events
• Access to Wagestream – a salary advance benefit
• Employee Recognition Programmes
• ...and many more surprises to discover!

We look forward to receiving your application!

Please note that all candidates must have the Right to Work in the UK.