Sales Manager

Cottrell Moore Ltd; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-owned builders merchant is looking for an experienced Sales Manager to drive sales growth and maintain strong customer relationships at the Kilburn branch. The ideal candidate must have proven sales experience in a builders merchant environment and excellent communication skills. Key responsibilities include leading the branch team, managing daily operations, and ensuring compliance with health & safety standards. This role offers a competitive salary and numerous benefits including discounts and a company pension.

Benefits

Perkbox 24/7 discounts

Company Pension Scheme

Annual Leave 20 days + 8 bank holidays

Birthday off

Group Life Assurance (up to 3x salary, subject to service)

Staff Discount on all products

Cycle to Work Scheme

Employee Assistance Programme

Long Service Awards

Qualifications

• Proven sales experience within a builders merchant environment.
• Strong knowledge of relevant products and services.
• Understanding of the local market and competitor landscape.

Responsibilities

• Drive sales growth and profitability by achieving targets.
• Build and maintain strong customer and supplier relationships.
• Lead, train, and motivate the branch team.
• Ensure compliance with health & safety standards.
• Manage day-to-day branch activity alongside the Branch Operations Manager.
• Oversee stock levels and supply chain processes.
• Support marketing and product activity.
• Analyse sales and branch performance.

Skills

Sales experience in builders merchant

Communication skills

Negotiation skills

Organizational skills

Results-driven mindset

Job description

Job Title

Sales Manager

Location

Kilburn, NW6 7JR

Salary

Negotiable

Hours

Monday to Friday 7:30 - 17:30, one in three Saturdays 7:00 - 16:30

About the Role

This family owned builders merchants is seeking an experienced and motivated Sales Manager to lead sales activity at our Kilburn branch. You will focus on delivering sales growth, expanding market share, building strong customer relationships, and ensuring our branch delivers an outstanding level of service.

Benefits

• Perkbox 24/7 discounts, wellbeing support, online GP access & more
• Company Pension Scheme
• Annual Leave 20 days + 8 bank holidays
• Birthday off
• Group Life Assurance (up to 3x salary, subject to service)
• Staff Discount on all products
• Cycle to Work Scheme
• Employee Assistance Programme
• Long Service Awards

Key Responsibilities

• Drive sales growth and profitability by achieving targets, maximising margin and developing new business opportunities.
• Build and maintain strong customer and supplier relationships, acting as the main point of contact and ensuring issues are resolved quickly and professionally.
• Lead, train, and motivate the branch team, creating a positive, high-performing, and collaborative work environment.
• Ensure full compliance with health & safety standards, always maintaining a safe environment for employees and customers.
• Manage day-to-day branch activity alongside the Branch Operations Manager, including service standards, housekeeping, product accessibility, and overall customer experience.
• Oversee stock levels and supply chain processes to ensure accurate inventory, product availability, and efficient procurement.
• Support marketing and product activity by communicating promotions, product updates, and coordinating supplier-led training.
• Analyse sales and branch performance, producing reports and using data, customer feedback, and market insight to drive continuous improvement.

Requirements

• Proven sales experience within a builders merchant environment (essential).
• Strong knowledge of relevant products and services.
• Understanding of the local market and competitor landscape.
• Excellent communication, negotiation, and interpersonal skills.
• Highly organised with strong time management abilities.
• Results-driven with a proactive approach to meeting targets.
• Ability to work independently and as part of a wider team.