Sales Export Administrator

Office Angels; Basingstoke; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Sales Export Administrator in Basingstoke. The role involves managing orders, liaising with clients, and providing sales support, requiring strong customer service and communication skills alongside proficiency in Sage 50. This is a full-time, office-based position with a vibrant team atmosphere.

Benefits

Supportive team environment

Skill enhancement opportunities

Contribution to customer satisfaction

Qualifications

• Strong customer service and communication skills.
• Proficiency in email, word processing, and spreadsheets.
• Experience with Sage 50 is essential.
• Familiarity with export procedures and documentation.

Responsibilities

• Manage orders through various channels.
• Utilise Sage 50 for processing and reporting.
• Respond to incoming calls and build client rapport.
• Liaise with teams to confirm dispatch dates.
• Maintain accurate records and data entry.

Skills

Customer service skills

Communication skills

Proficiency in spreadsheets

Experience with Sage 50

Ability to multitask

Tools

Sage 50

Job description

Overview

Sales Export Administrator - office based Monday to Friday

Are you a dynamic communicator with exceptional customer skills? Do you thrive in a fast-paced environment where your organisational talents can shine? If so, we have the perfect opportunity for you! Our client is seeking a Sales Export Administrator to join their vibrant team, where you'll play a crucial role in enhancing customer relationships both nationally and internationally.

About the Role

As a Sales Administrator, you will be at the forefront of our client's operations, ensuring smooth order processing and providing stellar support to the sales team. If you possess a keen eye for detail and a passion for customer service, we want to hear from you!

Key Responsibilities

• Order Processing: Manage orders through phone, email, fax, and online channels.
• Sage 50 Knowledge: utilise your expertise in Sage 50 for efficient processing and reporting.
• Order Analysis: analyse orders for accuracy and fulfilment.
• Customer Liaison: Respond to incoming calls and build rapport with clients.
• Despatch Coordination: Liaise with production and warehouse teams to confirm despatch dates.
• Schedule Management: Check despatch and delivery schedules to ensure timely service.
• Data Entry: Maintain accurate records and data entry.
• Report Generation: Create weekly sales reports to track performance.
• Database Management: Update customer databases and price books regularly.
• Invoicing: Handle invoicing and ensure accuracy in billing.
• Filing and Documentation: organise and maintain filing systems.
• Transport Arrangements: Arrange transport and coordinate with shipping companies.
• Export Shipment Handling: Manage export shipments, including all necessary paperwork.
• Sales Support: Provide assistance to the sales team and contribute to overall sales support.
• General Office Duties: Engage in various office tasks to support day-to-day operations.

What We\'re Looking For

• Strong customer service and communication skills.
• Proficiency in email, word processing, and spreadsheets.
• Experience with Sage 50 is essential.
• Familiarity with export procedures and documentation.
• Ability to multitask and manage priorities effectively.
• A positive attitude and a team-oriented mindset.

Working Pattern

• Full Time: Monday to Friday, 08:00 - 16:30 (with an hour lunch).
• We're excited to potentially move to a 4.5-day week, which may adjust working hours in the future!

Why Join Us

• Be part of a supportive and enthusiastic team.
• Engage with a variety of customers and enhance your professional skills.
• Contribute to a company that values innovation and customer satisfaction.

If you're ready to embark on an exciting journey with a fantastic organisation, apply now! Share your resume and a cover letter highlighting your relevant experience. We can't wait to meet the next star of our client's sales team!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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