Sales Executive - Audiology

OutsideClinic; England; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading domiciliary healthcare provider in Swindon is seeking an Audiology Sales Executive to generate audiology appointments through customer outreach. This role involves contacting current and lapsed customers, converting inquiries into bookings, and collaborating with optometrists. The ideal candidate has a proven track record in outbound sales, excellent communication skills, and a creative approach to customer engagement.

Benefits

Competitive salary

Private medical insurance

Life assurance

Pension matched up to 5%

Discounted eye and hearing care products

22 days plus bank holidays

Qualifications

• Proven outbound sales, telesales or business development experience in healthcare or service-led.
• Confident communicators with excellent telephone manners.
• Strong organizational skills with a proactive mindset.

Responsibilities

• Contact customers to generate audiology appointments.
• Convert inquiries into confirmed bookings.
• Encourage optometrists to promote audiology services.

Skills

Outbound sales experience

Telesales skills

Strong communication skills

Organizational skills

Creative approach

Job description

Overview

Job Title: Audiology Sales Executive

Location: Head Office (Swindon) – occasional travel required

Salary: £25,000 base + commission (OTE circa £30,000)

Hours: Full time 37.5 hours per week Monday to Friday

At OutsideClinic, we bring life-changing eye and hearing care directly to people’s homes, especially those who can’t get to the high street. As the UK’s leading domiciliary provider, we deliver over 100,000 clinics a year across the country, helping people live healthier, more connected lives.

Key Responsibilities

• Proactively contact current and lapsed customers by phone and email to generate audiology appointments.
• Convert enquiries and warm leads into confirmed bookings.
• Encourage and support optometrists to consistently promote audiology services.
• Monitor, report, and feedback on referral activity, finding creative ways to keep optometrists engaged.
• Develop and refine call scripts, email templates, and sales approaches to maximise conversions.
• Train colleagues where relevant on new scripts and best practice.
• Ensure no opportunity is missed to promote audiology services.
• Generate new ideas and initiatives to increase awareness and uptake of audiology services.
• Test and measure different approaches to improve booking rates.
• Track activity, report on results, and provide insight into trends and opportunities.
• Work closely with the wider audiology and optometry teams to align strategies.

What we’re looking for

• Proven outbound sales, telesales or business development experience (ideally healthcare or service-led).
• Confident communicator with excellent telephone manner and influencing skills.
• Ability to motivate and engage others, especially internal colleagues.
• Strong organisational skills with a proactive, ideas-driven mindset.
• Comfortable working to targets and reporting on performance.
• Creative approach to scripts, campaigns, and customer engagement.
• Organised, proactive and comfortable working at pace

Personal Attributes

• Persuasive and confident, with the ability to build rapport quickly.
• Resilient and results-focused, thriving in a target-driven environment.
• Innovative thinker who is always looking for new opportunities.
• Collaborative and positive, able to encourage and influence others.

Key Measures of Success

• Number of audiology bookings generated (from both customers and referrals).
• Reactivation rate of lapsed customers.
• Growth in cross-referrals from optometrists.
• Conversion rate of outreach campaigns.

What you’ll get in return

• A purpose-driven role with real impact
• Competitive salary
• 22 days plus bank holidays
• Private medical insurance
• Life assurance
• Pension matched up to 5%
• Discounted eye and hearing care products
• A supportive, collaborative culture where your ideas are welcomed

A bit about us

OutsideClinic is part of the Optimism Health Group - a specialist healthcare business focused on the growing needs of older people. We’re investing in our people, services, and brand to meet rising demand. Join us and be part of a team that’s improving lives every day.