Sales Executive

BMW Group; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading automotive company in Newcastle upon Tyne is seeking a dedicated individual to enhance customer experiences through direct engagement and sales activities. Responsibilities include guiding test drives, advising on financing options, and maintaining customer relationships. Candidates should have a strong work ethic, be IT literate, and possess a valid UK driving license. The role offers a basic salary plus commission, along with a company car.

Benefits

Basic Salary + Commission

Company Car

Training and Development Opportunities

Qualifications

• Proven ability to enhance customer satisfaction and relationships.
• Experience in direct sales and advising payment methods.
• Ability to work independently and organize daily activities.

Responsibilities

• Encourage customers to experience products through test drives.
• Agree on prices and understand financing options with customers.
• Follow-up post-delivery to ensure customer satisfaction.

Skills

Customer experience focus

Sales acumen

IT literacy

Strong work ethic

Attention to detail

Job description

• Understanding and adapting to the customers' buying strategy and encouraging them to experience the product through test drives, which are carried out by the Product Specialist.
• Agreeing price and payment methods including advising on any financing options with the customer direct, working within company guidelines.
• Ensuring that each delivery is followed up with a personal phone call to check that the customer is happy with their purchase. Maintain contact with customers to build relationships and future business.
• Planning and organising own daily sales activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.
• Working alongside colleagues and other departments to ensure a seamless service to our customers.
• Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives. Able to plan, organise self and meet agreed work deadlines.
• Able to assimilate information quickly and provide considered responses. Strong work ethic and adaptable to change.
• Attention to detail and maintains good, accurate quality of work.
• Ability to work to tight deadlines to achieve the business needs.
• Able to react positively to organisational and market changes.
• You must be IT literate (PC, Microsoft and web literate), and hold a full UK driving licence.

If you're dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.

Salary: Basic Salary + Commission, Company Car included

Hours: 08:30 - 18:00 with a weekend rota