Sales Executive

Home Made; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A fast-growing Property Technology business in Greater London seeks a Sales Executive to enhance the customer rental experience. You will qualify renters, manage enquiries, and collaborate with sales teams to exceed expectations. Ideal candidates will have 6 months of customer-facing experience, strong organizational and communication skills, and a passion for customer service. Join a dynamic team and enjoy benefits like annual leave, gym access, and professional development opportunities.

Benefits

Annual Leave: 24 days + birthday off

Employee discounts

Yearly Half Day Charity Day

Office Social Events

On-site Gym and showers

Weekly Friday Happy Hour

Qualifications

• Minimum of 6 months in a customer-facing role.
• Strong ability to manage multiple tasks and priorities efficiently.
• Genuine passion for delivering outstanding customer service.

Responsibilities

• Qualifying possible renters for viewings.
• Managing customer experience from initial enquiry to viewing.
• Cross-selling properties to meet renter needs.
• Collaborating with the B2B Sales team.

Skills

Business Development

Customer Service

Sales Activities

Account Management

Communication

Organisational Skills

Job description

Sales Executive Home Made

Home Made is a fast growing Property Technology business looking to change the way people experience the rental process. From our Operating model to our Technology we are unique! Increasingly recognised for our impact with the Build to Rent sector we provide a service that is unmatched.

Our Enquiries team is at the heart of our business kicking off the customer experience from the first interaction with us. Our team strives to be impactful collaborative and customer centric and we are always looking for people who live and breathe these values.

What you’ll be doing :

• Qualifying possible renters understanding what they are looking for and ultimately getting them booked in for a viewing of their dream home
• Clearly articulating property amenities and local area highlights
• Managing customer experience; this is from initial enquiry to the viewing booked
• Delivering a great experience across all communication channels; this will include calls WhatsApps and emails with our customers
• Cross sell properties that better meet renter needs pulling the customer needs to the front
• Collaborate with the B2B Sales team ensuring targets are met and landlord expectations are exceeded.
• Work with wider Home Made business to ensure our customers receive the best possible experience during each interaction.
• Upskill on new site launches quickly and efficiently to ensure immediate impact.
• Problem-solving when issues arise and escalating where necessary so customer queries can be resolved promptly.
• Have attention to detail ensuring all data / information is accurate using the appropriate system and format.

About you :

• Experience : Minimum of 6 months in a customer-facing role.
• Exceptional Communication : You excel at cultivating meaningful relationships with both internal and external stakeholders.
• Organisational Skills : Strong ability to manage multiple tasks and priorities efficiently.
• Tech-Savvy and Curious : You enjoy staying ahead of industry trends and technologies.
• Customer-Centric : A genuine passion for delivering outstanding customer service and a keen eye for detail.

The Package :

• Salary : 25400 (Commission paid on top of base salary)
• Office location : Southwark London (Office Based)

Benefits of working with us :

• Annual Leave : 24 days leave your birthday off! (additional days leave accrued with tenure)
• Employee Perks : discounts for stores cinema etc
• Yearly Half Day Charity Day
• Office Social Events (Summer Winter Parties as well as focus on DE&I)
• On site Gym access showers (towels & shower gel) and indoor bike storage
• Weekly Friday 5pm Happy Hour in the office
• Tea / coffee weekly fruit baskets
• Opportunities to upskill in your career through our Learning and Development Programme

We are an equal-opportunity employer

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability impairment or health condition please do not hesitate to contact us at .

Key Skills

Business Development,Customer Service,Revenue Growth,Cloud,Account Management,CRM,New Customers,ROI,Sales Activities,Territory,Business Relationships,Sales Floor,Sales Goals,Sales Process,New Clients

Employment Type : Full Time

Experience : years

Vacancy : 1