Sales Engineer - After Sales

Owen Daniels; Wychavon; On-site; GBP 34,000 - 36,000; Full time

Job summary

A leading engineering firm is seeking an After Sales Engineer to facilitate customer interactions and deliver expert technical support. The successful candidate will be responsible for understanding customer needs, responding to enquiries, and developing accurate quotes. Essential skills include proficiency in Microsoft Office and the ability to read technical drawings. Benefits include 34 days of holiday, a healthcare cash plan, and an enhanced pension plan.

Benefits

34 days of holiday

Christmas shutdown period

Healthcare Cash Plan

Enhanced contributory Pension Plan

Employee Assistance Programme

Free onsite parking

Qualifications

• Strong attention to detail and work ethic.
• Proficient in Microsoft Office — Excel, Word and PowerPoint.
• Ability to read technical drawings, ideally produced from AutoCAD.
• Ability to use SAGE 200 or similar.

Responsibilities

• Act as the initial point of contact for customers, understanding their needs.
• Respond to customer enquiries by email or phone.
• Develop bespoke layouts, pricing and quotations.
• Provide technical product guidance and pre-sales support.
• Coordinate orders from enquiry to completion.
• Support business growth by identifying new opportunities.

Skills

Strong attention to detail

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Ability to read technical drawings (AutoCAD)

Ability to use SAGE 200 or similar

Excellent team player

Problem solving skills

Job description

Overview

Role: After Sales Engineer

Type: Permanent, Full Time

Salary: £34,000 - £36,000 dependant on experience (DOE)

Hours: Mon - Thurs 7:30am - 16:00pm; Fri 7:30am - 13:00pm

Location: Worcester, West Midlands

Responsibilities

• Act as an initial point of contact for customers, understanding their needs over the phone or in person
• Respond to customer enquiries by email or phone
• Develop bespoke layouts, pricing and quotations, ensuring all quotes are accurate and clear
• Provide technical product guidance and pre-sales support, maintaining a strong understanding of products
• Coordinate orders from enquiry to completion, ensuring customers are contacted throughout
• Support business growth by identifying new opportunities, maintaining accurate records of quotes/data, and attending customer or site visits when required

Essential Skills & Experience

• Strong attention to detail and work ethic
• Proficient in Microsoft Office — Excel, Word and PowerPoint
• Ability to read technical drawings, ideally produced from AutoCAD
• Ability to use SAGE 200 or similar
• Excellent team player and problem solver
• Able to work well independently and as part of a team

Benefits

• 34 days of holiday
• Christmas shutdown period
• Healthcare Cash Plan
• Enhanced contributory Pension Plan
• Employee Assistance Programme
• Free onsite parking

How to Apply

If you feel you\'re a good fit for this position, please apply with your latest CV or contact Amar in the Birmingham office for a confidential discussion.