Sales Enablement Manager

Capita; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider in the UK is seeking a Sales Enablement Manager for a fixed term of 12 months to enhance sales effectiveness through tools and insights. The ideal candidate should have extensive experience in sales enablement within a B2B environment and a strong grasp of contact centre operations. Responsibilities include optimising sales tools, creating training programmes, and collaborating with various teams to ensure sales effectiveness. This role requires a minimum of two days working from the office in Leeds.

Qualifications

• Proven experience in sales enablement, sales operations or a related commercial role within a B2B environment.
• In-depth understanding of contact centre operations and enablement best practices.
• Proficient user of Salesforce and other communication platforms, with confident hands-on experience.
• Exceptional communication skills with a strong ability to engage and influence stakeholders at all levels.
• Analytical mindset capable of interpreting data and translating insights into strategic actions.
• Strong project-management capabilities with the ability to manage multiple initiatives and embed change within complex environments.

Responsibilities

• Own and optimise tools to support sales teams in real-time decision-making.
• Collaborate with teams to develop and communicate compelling offers.
• Ensure Salesforce is continuously updated with relevant content.
• Create and distribute engaging huddle packs for support.
• Analyse customer data to generate actionable insights.
• Lead enablement efforts for new initiatives.
• Support development of onboarding and ongoing training programmes.
• Partner with marketing and operations for consistent messaging.
• Monitor sales performance and identify improvement opportunities.
• Design and implement initiatives that drive measurable improvements.

Job description

We are seeking a proactive and strategic Sales Enablement Manager to join our team on a fixed term basis for 12 months. This role is pivotal to driving sales effectiveness by delivering the tools, insights and processes that empower our sales teams to perform at their best. You will lead initiatives that enhance sales productivity, embed change and ensure alignment across commercial functions.

Job Title

Sales Enablement Manager

Key Responsibilities

• Own and optimise tools such as reward schemes, gamification platforms, and offer configurators to support sales teams in real‑time decision‑making.
• Collaborate with commercial teams to develop and communicate compelling offers that align with business objectives and customer needs.
• Ensure Salesforce is continuously updated with relevant enablement content, tools and insights to support sales workflows.
• Create and distribute engaging huddle packs to support team briefings, product launches and campaign rollouts.
• Analyse customer data to generate actionable insights that inform sales strategies and messaging.
• Lead enablement efforts for new initiatives, ensuring smooth adoption and integration of change across sales teams.
• Support the development of onboarding and ongoing training programmes, ensuring content is tailored to the needs of different sales roles and levels.
• Partner with marketing, commercial, managers and operations to ensure consistent messaging and alignment.
• Monitor sales performance and efficiency metrics to identify opportunities for improvement through enablement interventions.
• Design and implement initiatives that drive measurable improvements in sales productivity, capability and outcomes, aligning enablement efforts with long‑term commercial strategy.

Key Competencies & Required Skills

• Proven experience in sales enablement, sales operations or a related commercial role within a B2B environment.
• In‑depth understanding of contact centre operations and enablement best practices.
• Proficient user of Salesforce and other communication platforms, with confident hands‑on experience.
• Exceptional communication skills with a strong ability to engage and influence stakeholders at all levels.
• Analytical mindset capable of interpreting data and translating insights into strategic actions.
• Strong project‑management capabilities with the ability to manage multiple initiatives and embed change within complex environments.
• Location requirement: Must be able to work from our Leeds office a minimum of two days per week with flexibility to increase based on business needs.

Next Steps

• Choose 'Apply now' to fill out our short application and attach your CV.
• If your experience and skills are a match we will contact you to discuss the role further.

We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.

We’re an equal opportunity and Disability Confident employer which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio) or if you’d like to discuss other changes or support you might need going forward please email and we’ll get back to you.

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Job Details

• Time Type: Full time
• Contract Type: Fixed Term
• Vacancy: 1