sales director - account management lead

Citizenm; Greater London; On-site; Confidential; Full time

Job summary

A global hospitality firm is seeking a Sales Director to lead the Account Manager team in their corporate sales efforts. You'll be responsible for developing strong corporate relationships and executing strategic account management. Candidates should have at least 10 years of hotel sales experience and a robust network within the hospitality industry. This role includes personal development opportunities and covers commuting costs, making it ideal for ambitious and adaptable professionals.

Benefits

Personal and professional development opportunities

Latest tech devices

Commuting travel costs covered

Flexible public holidays

Employee assistance program

Varied team days and social events

Qualifications

• Minimum 10 years of commercial hotel sales experience.
• Network of hospitality decision makers globally.
• Ability to manage sales business trips across European markets.
• Experience with GSO management from key hospitality brands.
• High level of data proficiency and CRM activity management.
• Fluent in written and spoken English.
• Ambitious and assertive personality.
• Flexible and adaptable.

Responsibilities

• Lead and motivate the account manager team towards sales goals.
• Plan and execute sales trips across Europe/US.
• Key account management to deliver on revenue targets.
• Attend industry fairs to ensure successful outcomes.
• Analyze performance metrics to guide strategic decisions.
• Negotiate complex account agreements effectively.
• Monitor portfolio results to maintain a healthy account database.
• Support Account Managers in developing their skills.
• Maintain CRM system for account management activities.

Skills

Commercial hotel sales experience

Established network of hospitality decision makers

Sales business trip management

GSO relationship management

Data proficiency

Fluent in English

Ambitious

Assertive

Flexible

Job description

sales director - account management lead

Department: commercial

Employment Type: Permanent - Full Time

Location: UK, London

Reporting To: head of sales

Ambition, global thinking and exceptional coaching skills are the qualities the sales director - account management lead has in abundance. You’ll be supporting the affordable luxury revolution by leading and developing our ambitious Account Manager Team with focus on corporate sales efforts, Business Development and establishing strong corporate relationships across all regions for our mid size account portfolio.

Key Responsibilities

• Lead, inspire and motivate the account manager team towards ambitious sales goals.
• Plan and execute relevant sales trips across Europe/US for sales activities in the locations the Account Managers are based.
• Key Account management: ability to demonstrate account penetration and deliver on revenue targets and growth plans. It is key to the growth and success of citizenM’s corporate base.
• Attend industry fairs and events and provide ROI analysis on attendance to ensure a successful outcome.
• Analyze performance metrics and market trends to guide strategic account decisions.
• Exceptional negotiation skills for complex account negotiations, leveraging internal and external stakeholders
• Monitor corporate portfolio results and implement tactics to maintain and grow a healthy account database.
• GSO Relationship Management expert with emphasis on supporting the Account Managers develop those skills
• Maintaining the CRM system up-to-date to support your account management activities and reporting accuracy.

Qualifications / skills

• Solid experience within Minimum 10 years of commercial hotel sales experience
• Established network of hospitality decision makers globally
• Ability to independently manage sales business trips across european markets
• Experience with GSO relationship management from key hospitality brands like Marriott, IHG etc.
• High level data proficiency and CRM activity management
• Fluent in written and spoken English
• Ambitious: strongly wants to succeed
• Assertive: be outgoing and confident
• Flexible: ready and able to change and adapt to different circumstances

What's in it for you?

• Personal and professional development opportunities and programs
• Latest tech devices and all the tools you need to be successful in your role
• Commuting travel costs covered (by car or public transport)
• Flexible public holidays
• Employee assistance program
• Varied team days and social events (from food trucks and quizzes at the office to parties on boats)

Timeline: please note we will get in touch with candidates as of December 9th