Sales Counter Manager

Rexel; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in electrical distribution is seeking a Sales Counter Manager for their Leeds branch. This position entails delivering exceptional customer service, managing a sales counter, and driving sales success. The ideal candidate possesses a strong customer-centric mindset, proactive sales experience, and intermediate IT skills. A competitive salary and an array of benefits, including a gainshare bonus scheme and extensive learning opportunities, are offered.

Benefits

Gainshare bonus scheme

25 days annual leave plus bank holidays

Comprehensive health and wellbeing support

Staff discount on webshop

Extensive learning and development opportunities

Qualifications

• Strong background in customer service.
• Experience in sales and target-driven roles.
• Intermediate IT skills are necessary.

Responsibilities

• Deliver outstanding customer service.
• Build successful partnerships with customers.
• Generate profitable counter sales.
• Manage stock displays effectively.
• Promote local sales initiatives.
• Maintain a tidy sales counter environment.

Skills

Customer-centric mindset

Proactive sales experience

Attention to detail

Flexible under pressure

Recognise sales opportunities

Experience in target-driven roles

Intermediate IT skills

Electrical product knowledge

Tools

M3

Vecta

Microsoft Office

Job description

Overview

Are you passionate about delivering exceptional customer service and driving sales success?

Rexel UK is looking for a dynamic and customer-focused individual to join our Leeds branch as a Sales Counter Manager. This is a fantastic opportunity to lead the sales counter team, build strong customer relationships, and contribute to the success of a highly reputable company in the electrical distribution industry.

As a Sales Counter Manager, you will play a pivotal role in ensuring the smooth operation of the sales counter while driving profitable sales.

Responsibilities

• Delivering outstanding customer service to create long-term customer loyalty
• Building and maintaining successful partnerships with customers, colleagues, and suppliers
• Consistently generating profitable counter sales using innovative techniques and resources
• Managing stock displays to showcase a wide range of products and services
• Promoting local promotions and incentives to boost sales performance
• Maintaining a clean, tidy, and well-presented sales counter environment
• Utilizing IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience

Benefits

• Gainshare bonus scheme, allowing you to be directly rewarded for growth
• 25 days annual leave plus bank holidays, and enjoy your birthday off too!
• Competitive enhanced family leave benefits
• Extensive Learning and Development opportunities from day one
• Opportunity to Buy and Sell annual leave
• Free virtual GP service, accessible 24/7
• Comprehensive health and wellbeing support programme
• Staff discount on our webshop!
• Exclusive holiday offers through our travel partner
• Free financial education and mortgage advice

Skills

• A customer-centric mindset with a strong background in customer service
• Proactive sales experience via phone, face-to-face, and online channels
• The ability to thrive in a fast-paced environment while maintaining attention to detail
• A flexible approach and the ability to work under pressure
• Ability to recognise sales opportunities and embrace change.
• Experience in sales or target-driven roles (B2B, B2C).
• Intermediate IT skills (Outlook, Excel, PowerPoint).
• Electrical product knowledge (advantageous but not essential)

Behaviours

Collaboration: Building partnerships and working with others to meet shared objectives.

Customer Focus: Building strong customer relationships and delivering customer-centric solutions.

Takes Accountability: Holding self and others accountable to meet commitments.

At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we\'re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we\'re making sure everyone feels supported and confident to be their best.